Liberty Mazda
Customer Reviews of Liberty Mazda
Excellent experience!
byon 01/02/2022
My experience was seamless. Everyone I communicated with was prompt in their responses, able to address all my questions and concerns, and extremely friendly. The entire deal was very fair and no "BS" as I like to say! This was the easiest car purchase I have ever made and I will likely be a loyal customer from here on out! Thank you so much for my beautiful car and the exceptional service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A great experience overall
byon 12/18/2021
The staff made my experience fast and painless. Nick was straightforward and honest with all my questions and concerns. Very true gentleman. I didn't feel like I was swindled or given a cliche car salesman experience either. And above all they got me into the car I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Dealership
byon 09/10/2021
t was a great experience from beginning to end. We were made to feel special. Abdul our sales specialist was knowledgeable, friendly and made the process fun. We would definitely buy another car from Liberty Mazda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A Place To Come Back To
byon 08/27/2021
Jason was a wonderful salesman who was patient with me and my mother as we navigated my first sole car purchase as an adult! Found me a good loan, a safe and affordable car, and listened to my must have's and no needs. I have always enjoyed my experience at Liberty Mazda and have now been through their service department for a 2010 Mazda cx-7 and purchased a 2019 CX-5 through them. They are good people with good intentions.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience !!
byon 06/21/2021
I recently leased a 2021 CX-9 from Liberty. My wife and I have had several Mazda’s in the past but this is definitely the best. Plenty of room inside, good power and loaded with tech. The experience with the dealership was excellent! Jason (general manager) and Malik ((sales person) were professional and courteous. No high pressure or tricks. I would highly recommend Liberty Mazda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Flawless experience
byon 04/21/2021
This was an amazing experience. No pressure, no BS and feels like family. The staff was fabulous and made everything so easy. Definitely recommend Liberty Mazda in Hartford to everyone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
I'm tough and this was easy
byon 03/07/2021
So I'm not an easy consumer and pick up on just about every fault and flaw in a sales process...and in a car. It always starts with quality of product (SUV in this case..2016 Mazda CX9 Grand Touring), pricing, and then the key...no BS fees or charade of cost that will annoy you at the end. Liberty Mazda (and Zach in this case) passed all the bars and the SUV did as well. I have had some positive buying experiences...and some poor ones; this ranks high for overall experience. It's a reminder too that when you trust someone, and thereby a dealership, then even if something goes wrong (car's trim on delivery was loose) they quickly show you why you trusted them when they bring it back to fix it and give you a loaner...with apologies. Again, if there is trust, everything else follows. Piece of mind with 12 month/ 12k mile bumper to bumper does not hurt with this certified vehicle...that sealed the deal (and again, the price was competitive with uncertified vehicles across the region).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car Buying Made Simple
byon 02/28/2021
Nick at Liberty Mazda was a delight to work with. I was in the market for a new car and I’ve heard great things about Mazda’s. Nick was very knowledgeable about the car, and after test driving it I was sold. Their prices are extremely reasonable, I feel like I’m in a high end luxury vehicle every time I get into my brand new 2021 CX-5. Nick explained everything to me and made the car buying process so simple and quick. I would highly recommend him and everyone at Liberty Mazda to my family and friends.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
BEST Car Buying Experience I've Ever Had!!!
byon 12/24/2020
I was in the market for a Lease, and I ended up leasing the 2021 Mazda CX-5 (black on black, leather interior, AWD Touring Edition). The dealership staff were incredibly knowledgable, helpful, and courteous to me throughout the entire process. Their honesty, integrity, and customer service have made me a life-long Mazda driver. The vehicle is amazing, and this dealership and its associates are above and beyond people. I couldn't be happier with my experience and I would highly recommend these people and these cars without hesitation ^_^
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience!
byon 10/14/2020
We had a great experience buying a used car from Liberty. Our salesperson was kind and accommodating to our rather crazy schedule. The car was detailed and filled with gas when we picked it up. Everyone was friendly and there was no pressure to buy anything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Experience!!
byon 10/11/2020
I had a wonderful experience here! It was not overwhelming at all!! Zach made the whole process so smooth and easy! I highly recommend this dealership for buying or leasing a new car!! I will definitely be back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Service and Price
byon 09/22/2020
I have never had a new car ever in my life, and hated every dealership I went to before Liberty Mazda. Jason Nye helped me find my new Mazda CX-5 and I’m obsessed with it. He was so nice and helped me with many different pricing options for my lease, was patient with all my questions, and never pushed me to buy. I felt so overwhelmed at another dealership that I felt sick, but Jason really cared about what I wanted, printed multiple quotes for me, and explained the whole process so well. He followed up a few days later and wasn’t pushy. He helped make sure I had the right insurance so I could drive off the lot. He’s an overall great guy. The dealership had a great environment and stayed open a little late just to finish my paperwork. Mazda’s are the best car in their class and are way less expensive with more features than competitors. I feel like I bought a luxury vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Grandpa
byon 06/01/2020
i bought a new MX-5 Miata this is the best dealership i found for price and and great people to do business. Bill the sails manger Vinh and Nick treated me like family..i am 77 years old have bought 8 new cars since i was 16 teen if your looking to buy a Mazda i would highly recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing Amazing Amazing
byon 03/05/2020
I bought my car Saturday and i love it. From the time i inquired about my car i was spoken to with kindness(thanks Adam) . When i went in to choose my car and test drive it it was a peaceful experience and i didn’t feel like i was forced to buy it. (Thanks Jordan) Thanks Stan for all the info i needed to know about my car and putting me in something that i could afford! So happy with my purchase this is an amazing dealership and team
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Terrible Experience
byon 02/02/2020
The entire experience at this dealership was incredibly awful. Paperwork kept being completed incorrectly by the salesperson. The process was drawn out longer than it should have. I would never recommend this dealership to anyone.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Excellent service
byon 02/22/2019
Great experience! Found the used car online. They had it as priced, in great condition. Our salesperson, Jason Nye was super pleasant and helpful. We were attended to from start to finish, getting the process done as soon as possible. Jason even travelled to Massachusetts to get the plates for me. And the best car loan rate I have ever received. Thanks for everything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A Pleasant Surprise!
byon 07/09/2018
I simply cannot say enough about my experience with Liberty Mazda. After spending hours negotiating at another dealership, I walked into Liberty on the defensive. Within the first few moments of talking with Malik, I felt comfortable and at ease. This is a no pressure, best price dealership, which was so refreshing! I walked out of there feeling confident and knowing that I was getting a fair price. The best part was that I was able to get the exact vehicle I had been looking for at another dealership for a much better price and I didn't feel like I was beaten up when I left! An amazing experience! Thank you, Liberty Mazda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A truly great car buying experience!!
byon 07/04/2018
A truly great car buying experience. All staff were very professional and extremely knowledgeable. Our sales consultant was Jason Nye. He is by far, the best of the best. He was trustworthy and polite throughout the whole transaction. I felt no pressure from him, and all my questions were answered. I also had the pleasure of dealing with the sales manager, John McNeil. He purchased my used Mazda vehicle and clearly explained the process. He was very professional in his demeanor. I dread going into car dealerships, but I must say that this is the first time I have purchased a vehicle were I didn't feel like I just got robbed. I highly recommend Liberty Mazda.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent sales service without the hard sell
byon 05/11/2018
When shopping for a new car, Liberty Mazda was our last stop. We'd already test-driven a Honda CR-V and a Subaru Forester, and experienced the typical heavy-handed tactics from their sales people. At Liberty Mazda, however, the price of the car was clearly marked with no haggling involved. We knew exactly what the cost was from the start. David, our sales person, was very open and honest about answering our questions without any pressure. Our test drive sealed the deal on a 2018 Mazda CX-5 Grand Touring. The purchase process was straight-forward with no hidden fees sprung upon us by surprise at the last minute. The finance coordinator was professional and easy to work with, and the delivery coordinator was wonderful -- she spent an hour patiently explaining the car's many features and answering my questions about how they functioned. We would highly recommend Liberty Mazda to anyone who is looking to purchase a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best car dealer in Hartford
byon 03/24/2018
I feel like a kid with a new toy driving my new 2018 Mazda3. Liberty Mazda made that happen with perfect execution every step of the way. My salesman, Malik was not pushy, listened to my needs, and was great. My credit is below average, and they never made me feel uncomfortable about that. They surprised me so much too, when they got me approved with a great rate that I was not expecting. Thanks to the whole team there, especially Malik, Chris, and Rick. Save your time and just go to Liberty Mazda first. My last couple cars have been Nissans, and I'm never going back!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
I ADORE my Mazda 3!
byon 03/02/2018
Liberty Mazda was fantastic! They offered the most competitive upfront price out of all the surrounding dealerships and were completely transparent with all transactions. Jason was fantastic with answering all my questions and providing additional details pertaining to my vehicle. They went above and beyond to ensure I got the most for my trade and to ensure I was satisfied. The entire process was painless, total time spent with the dealer ~4 hours (over two days- I test drove a Mazda 3 Hatchback on a Sunday and purchased it the following Monday). I am looking forward to many years of fantastic service from the wonderful team at Liberty Mazda!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments