Liberty Honda Service Reviews
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Liberty Honda Service Reviews

  • 71 W Service Rd
  • Hartford, CT 06120 (map)
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016

Service Reviews

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Service Rating Unhappy - Disappointed and angry LIBERTY HONDA By abueno1982 on 10/08/15 02:17:57 AM UTC
Recommend this dealer? No

Unhappy - Disappointed and angry liberty Honda collision and The quality and customer service is very poor. Bought a pre own ACUARA TL from LIBERTY HONDA a few years ago.. April 2012 my car was getting a new fresh paint at LIBERTY HONDA COLLISION , when I got the car back the first time...
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Service Rating Excellent service for the past 12 years By ccsu_librarian on 01/07/15 03:36:04 PM UTC
Recommend this dealer? Yes

I own two Hondas -- bought the first one in 2003, second in 2013. The service team here is excellent. And I want to give a special A+++ to the service manager Todd Di Biasi. He's been personally handling any issues with my Accord and Civic for a couple years now. He's knowledgeable, personable, flex...
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Dealer Response

You have been doing business with Todd and Liberty Honda for years and your review about us is truly appreciated. We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great Service!! By Jam32 on 09/16/13 09:05:01 PM UTC
Recommend this dealer? Yes

My third car from Liberty Honda and I will keep going back, no doubt in mind. I will recomend the 2 best sales person Marvin B. and Eric A. Woohoo!
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Dealer Response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate if you have any further q... Read more

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Service Rating Don't Expect Customer Service at Liberty Honda By vmelendez on 09/04/13 01:05:45 AM UTC
Recommend this dealer? No

*Update to my previous review* As if matters couldnít get any worse, they did. At this point Iím honestly embarrassed to admit that I purchased a vehicle from Liberty Honda and would advise anyone considering the place to just steer clear and spend their hard earned money elsewhere where your busin...
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Dealer Response

Veronica, thank you for alerting us of these issues. Our top priority is delivering 100% customer satisfaction to our customers and I'd like to extend my sincerest apologies that your visits to our dealership have left you with disapproval overshadowing your e... Read more

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