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Customer Reviews of Cardinal Honda

5.0
Overall Rating
4.99 out of 5 stars(355)
Recommend: Yes (68) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Best car buying experience I’ve had

by Tony Harris on 04/16/2024

Great service from Peter and the cardinal honda team. The car buying experience was extremely easy with them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
355 Reviews
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5 out of 5 starssales Rating

Best car buying experience I’ve had

by Tony Harris on 04/16/2024

Great service from Peter and the cardinal honda team. The car buying experience was extremely easy with them!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Best customer service ever

by Masiel and billy on 04/13/2024

Masiel and Billy did everything to help me getting in a great car. Great customer service. Super happy with everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

“No pressure” experience.

by Peter Walsh on 04/02/2024

Cameron Alvin was a great salesperson…friendly, knowledgeable and no pressure! Great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Another Honda!

by The Grangers on 03/22/2024

Started buying Hondas in 1999. Then in 2007, 2014 and now 2024. Have purchased all of them from Peter Schmidt. He has always "steered" us to the car we could afford and could use. Never trying to over-sell. Recommend him to other potential buyers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Outstanding service!

by Adeline on 03/12/2024

Derrick Whittemore made leasing once again a great experience at Honda! I didn't feel rushed or pressured during my time at Cardinal Honda. Derrick was also extremely patient as I was deciding on which car was best suited for me. Therefore, I would highly recommend going to Cardinal Honda if you're planning on getting a car. Additionally, I highly recommend Derrick to provide you with the best service you can get! - I am a satisfied customer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Super transaction

by Jane on 03/06/2024

Nicole was great who work with. Easy transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Hard Work Always Pays Off

by Sarah Duso on 03/03/2024

Derrick played a pivotal role in guiding me through the purchase of my 2024 Honda HRV EXL, and I must say, it transformed my perception of buying a brand new car. While the HRV EXL had an undeniable appeal on its own, what stood out was Derrick's unwavering dedication to customer service. This wasn't my first venture into the car-buying world, and initially, I was drawn to the idea of fulfilling my long-standing dream of owning a Cadillac. However, my experience at the Cadillac dealership was a stark contrast to what I encountered with Derrick. The team there seemed disinterested in assisting me, leaving me feeling unappreciated. On the contrary, Derrick's enthusiasm was palpable from the moment we connected. It was evident that he was a hard worker, and his commitment to helping customers like me was commendable. Despite the allure of the Cadillac, Derrick's work ethic and genuine efforts won me over. Over two years of navigating my indecision, Derrick remained patient and supportive. Ultimately, I opted for the Honda HRV EXL, and I couldn't be happier with my choice. It feels like a car tailored to my needs—perfectly sized, rugged, and equipped with advanced technology that complements my lifestyle. Every time I step into my HRV EXL, I'm reminded of the rewarding outcome that stems from hard work. I appreciate not only the value of the vehicle but also the luxury experience Derrick facilitated throughout the entire process. However, it's worth noting a minor issue with the front cupholders that occasionally allows liquid to splash onto the charging pad, a detail that might be worth addressing down the line. Nonetheless, my overall experience has been nothing short of exceptional, and I'm grateful to have shared this journey with a salesperson who truly recognizes and delivers on the value of both the vehicle and the customer experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Nice experience

by scott martin on 03/01/2024

Very nice Dealership. No pressure. And they did what I expected without any questions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great customer service!

by Sheryl W on 02/22/2024

Just purchased my third Honda from Cardinal Honda and it couldn’t have gone any smoother. Cameron, well everyone, was extremely helpful throughout the process. There are a couple of reasons why I keep going back - vehicles and the staff. Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Purchase was a pleasure

by John Mahoney on 02/21/2024

I was completely unsure about any of the Honda vehicles meeting my needs. My salesmen was Derrick who showed me three vehicles made by Honda. There was absolutely no pressure and he was very pleasant. We drove the three vehicles and eliminated one. The two, that I was interested in, was explained in detail and he took into account the pro's & con's of my needs. I did make a purchase for a new Passport and I got exactly what I was looking for. Very pleased with the Cardinal Honda in Groton CT. and will recommend the dealership and Derrick.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Excellent experience!!

by JAS on 02/17/2024

Amazing people. They make everything seamless and very comfortable for a big purchase. Nicole, Elvis, Kevin, Billy the best!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Cardinal Honda is the best!

by Brad on 02/14/2024

Massiel helped us to the best of her ability, fast, thorough, no nonsense. A real asset to her company!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Cardinal Honda exceptional service

by The Cirino Family on 02/09/2024

Cardinal Honda delivers exceptional and dedicated customer service. Our family continues to trust in the team of experts at Cardinal Honda. We scheduled a test drive that turned in to an exciting opportunity of reducing our carbon footprint! Elvis, Cameron and the Cardinal Team rolled out the red carpet with our offer! Thank you very much Cameron for your dedication on making sure we we were educated and supported beyond driving off the lot with our vehicle. It’s truly a pleasure being part of the Cardinal family ❤️

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Just what we hoped for!

by Jean and Jim on 02/01/2024

Efficient, professional, friendly, but to the point. We were very impressed by Peter Schmidt and all of the staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great experience

by Erin on 01/17/2024

Cameron was very easy to work with and made the buying experience so much easier. Buying a car should be exciting but it rarely is when having to haggle back and forth and then hope you’re walking away with a decent deal. There was no haggling at Cardinal Honda. This is actually the first dealership that offered to put a car up on a lift for us to look underneath the car. We didn’t feel like there was anything they were hiding or keeping from us. It was a very pleasant experience and I would highly recommend the dealership. Will be going back there for my next purchase in a couple years. Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

How buying a car should be

by Moustache on 01/05/2024

Within 3 hours of walking through the door, my trade- in was evaluated and accepted, my insurance was updated, registration was complete, and I was driving off of the lot in my #1 car at a price I expected/preferred

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easy pleasant experience.

by Don J on 01/03/2024

Not pushy, went out of there way to help and explained everything and very easy to work with will definitely recommend them to family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Lady lisa

by Catherine Beauchene on 12/28/2023

They work very hard and help them get the right vehicle and the right plan. They are Excellent and will tell people to go there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

excellent experience

by Rose B on 12/22/2023

very efficient and knowledgeable handling of my new vehicle purchase by Nicole and Billy. My concerns and questions were addressed completely and cordially. I felt like I had become part of the "Honda family".

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ram 1500

by D on 12/22/2023

Cardinal Honda was very efficient in the purchase of my ram.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience!

by DC on 12/12/2023

Derrick did a great job taking care of me, he was extremely patient and respectful through the whole purchase of our new CRV. Contact Derrick today if you are in the market for a new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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About our dealership

From New and Used Sales to Parts and Service, Cardinal Honda Aims to Provide a Truly Stellar Automotive Experience

There are numerous reasons why drivers choose Cardinal Honda. Proudly serving Groton, New London CT, Waterford CT, Westerly RI and Norwich CT, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.

That means you can expect to learn all of the features of the specific new Honda CR-V, Civic, Accord, Fit or Pilot you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.

Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Languages Spoken (2)
English
Spanish