Service Gengras Chrysler Dodge Jeep Ram Car Dealership East Hartford Connecticut | Edmunds
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Gengras Chrysler Dodge Jeep Ram Service Reviews

Service Reviews

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Service Rating Awful! By amous3 on 09/08/15 08:15:09 AM PDT
Recommend this dealer? No

On Thursday, September 3, I brought my 1998 Jeep Grand Cherokee to CDJ for recalls. One of the recalls was to replace the rotors. When I picked up the car, there was a thumping noise and pulsation when applying the brakes and a horrible order was coming from the vehicle. I called immediately to...
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Dealer Response

I want to apologize that you have had a negative experience and that you continue to have issues. I would like the opportunity to speak to you directly and work through these challenges. It is our expectation that every customer will have a friendly, informati... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating repair to 2014 jeep grand cherokee By gmpinto on 02/12/14 10:20:09 AM PST
Recommend this dealer? Yes

had an electronic problem. despite my overly-demanding demeanor, dealer worked with me pleasantly and professionally to finish work two days ahead of schedule. thanks chris M., service advisor!
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