Colonial Subaru

by bandog on 09/19/2015

Dealt with salesman Peter Parray a complete gentleman, straight forward and honest. I have an '11 Forester and already test drove a '16 I came to Colonial after dealing with others. I told Peter that I didn't want to play games or test drive to just give me the best deal available. I told him that I used Edmunds and knew of the TMV and that all other dealers were willing to take $1000 off MSRP but that wasn't good enough according to Edmunds. Peter went directly to the manager George S who came out introduced himself offered some options gave me a fantastic deal including matched trade in and we bought new Forester. Met with Nick F. from finance another no hassle breeze. Wow that was easy w/o all the games!!!

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by gearhead71 on 02/20/2014

Worked with Krister - very patient and accomodating. Lead me to the car that was a perfect fit for me and my family. He didn't push me into something that did not meet my needs. Dealership is Aces all the way

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by JPDeMarco on 09/29/2013

I am writing about my experience with Colonial Subaru. It was a wonderful experience. I did a great deal of research online before contacting Colonial Subaru. I was looking to trade in my 2007 Outback, and purchase a 2013 Crosstrek. I sent in a request for a price quote. Within a short amount of time, Reid F. sent a quote out to me. The next day, I was able to stop in for a test drive. I got to the dealer late, a bit after 7 PM, and it looked like Reid was on his way home for the day. Reid stayed late so that I would be able to test-drive the exact car that I was interested in purchasing. I contacted Reid the next morning about scheduling an appointment later that day to have my Outback appraised. Reid was ready as soon as I came in to see him. When I picked up my new Crosstrek the next day, Reid had all the paper work ready and in order for a quick and painless transaction. While the finishing touches were being put on my car, Reid gave me a tour of the service department, and parts department. He introduced me to many of the staff members, which really made me feel like a part of the Colonial Subaru family. Many thanks to Reid F. and the rest of the team at Colonial Subaru. Keep up the good work!!

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by michelleg1 on 09/26/2013

The first time I contacted Subaru of Danbury online, I got a rapid response from Reid F. He was very accommodating, helpful, and punctual. Overall one of the most amazing customer care experiences I have encountered in the car industry.

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by KNATURAL on 04/07/2013

You're not supposed to ask a magician how he does it, so I suppose you shouldn't ask Reid F. how he continually offers the best deal and the best car buying experience ever. I just completed my 4th purchase with Reid, and I couldn't be happier. Buy with confidence with this guy. It doesn't get any better----ANYWHERE!

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by gotscrewed1 on 03/30/2013

Sold the car on me after I put a deposit on it. I received a voice mail from the saleman Christer at 11:30AM, he stated if I did not call him by 12:00PM he was going to sell my car. I called him at 11:45AM and he told me that my was sold to someone else. Then he tried to sell me another car different color and I was suppose to be happy and just take it. I went to MidHudson Subaru, I got the car I wanted, better equipped for less money. And I did not have to pay that $399.00 conveyance or Doc fee. Thank you Colonial Subaru you did me a favor. I give it negative rating, if you see one star it is because I could not submit this with at least marking one star,

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by Knabe1906 on 02/16/2013

Unbelievably efficient way to buy a car. Would do this again. Very satisfied with price, car. Reid was able to get me the car I wanted although it was not on his lot. No high pressure sales tactics. What a relief. Gave me great advice regarding options, trade in, etc. Thanks, again.

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by caso on 11/29/2012

I cannot express my thanks to the internet sales team at Colonial Subaru. Coming from a long car buying history it is on my list of something I want to avoid. I came into this experience with my typical skeptical and cynical self. I had gone through Edmunds.com for a Subaru Legacy online quote. 2 out of 3 dealerships came back with a quote. The best price came back from Colonial. Having visited and contacted a number of dealerships from Stamford to Milford to Hartford they could not compare on the Colonial’s price on a Legacy. From the first quoted e-mail to picking out the car and then the final delivery of the car at the dealership the whole process was stress-free, a first for me. I can say that I came away 100% satisfied. Internet sales are changing the way cars are being sold today. Faster response to inquiries for all costs to the final cost. I would highly recommend Colonial Subaru as the best in class and hopefully the car buying standard.

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by rah66man on 05/21/2012

I had a great experience with the internet sales representative from Colonial Subaru. He assisted my wife and I through all aspects of the purchasing process. He went out of his way to set up a test drive of a Legacy and another car from one of Colonial's sister dealerships. The price they gave me was very close to the fair price comparisons I came prepared with using edmunds and other websites. Their inventory was large enough to have the exact car with the options I was looking for. I definitely had a great experience with Colonial Subaru.

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by massimon71 on 02/09/2012

I first visited the dealership in person to test out the vehicle I was looking for. Eventually I purchased the vehicle through their Internet department, which worked like a breeze. The whole experience was very pleasing and the sales person I worked with was knowledgeable and accommodating. Overall, a very nice purchase.

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