Connecticut Dealerships - Schaller Subaru of Berlin Connecticut
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Schaller Subaru Sales Reviews

  • 34 Frontage Rd
  • Berlin, CT 06037 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Shady Loan Practices Written by rakman58 on 12/16/16 07:38:30 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Agreed to purchase a used vehicle. during the process we told them that we had been approved for an auto loan from our credit union and all we needed was a PO from Schaller and the bank would cut a check.. The sales manager stated that was good because they work directly with our credit union. They ...
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Dealer Response

Dear Rakman58, We are very sorry that you feel mislead. I assure you we followed the credit union's guidelines exactly but perhaps we did not clearly communicate how the process would work. Like you, we are the credit union's customer and everyone should be... Read more

All Comments (1)
Sales Rating Do not use this dealership Written by carowner20 on 06/06/16 10:27:53 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a user Subaru from Schaller. They did a great job of hiding every possible defect. The car now smells like an ashtray and there are hundred of scratched. They put the car in the shade which did wonders for hiding everything. A little fabreeze, same thing. Run away from this place.
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Sales Rating Rose is the Worst Written by ejb8 on 03/17/15 02:20:57 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I recently visited Schaller Subaru for a few specific cars to view and consider. We were quickly handed off to Rose who made for the most uncomfortable test drives. It was impressive how she was made us feel equally pressured and unwelcome. As a salesperson myself i couldn't help but cringe at the...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating HIGHLY RECCOMMENED Written by aMK on 02/03/14 04:40:15 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just recently purchased my Legacy and had great experince at Schaller Subaru with John ,far much better than I could have anticipated !
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Sales Rating Highly Recommended-NO PRESSURE SALES! Written by subdriver4 on 02/12/13 11:11:05 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

For over the last 20 years, my family has purchased Subaru's from various Subaru dealers in CT and MA. The unfortunate circumstance with these other dealers is that they were too pushy into trying to get you to buy a car immediately and once you signed the car loan, their attitude changed completely...
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