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Schaller Subaru


34 Frontage Rd, Berlin, CT 06037 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Highly Recommended-NO PRESSURE SALES!
Written by subdriver4 on 02/12/2013
For over the last 20 years, my family has purchased Subaru's from various Subaru dealers in CT and MA. The unfortunate circumstance with these other dealers is that they were too pushy into trying to get you to buy a car immediately and once you signed the car loan, their attitude changed completely for the worse with many sales reps not following up or completing promises made to me. The sales reps no longer cared once teh car purchase was finalized. My Schaller Subaru was a whole new and positive experience. After dealing directly with Matt and Vince for a recent purchase this month, I will definitely return to them for all future vehicle purchases. From day one, there was no pressure, no upsell and more importantly no games were played. Matt's attitude and service was focused solely on customer service and not on sales. He was more concerned in offering me a vehicle that I wanted that fit my needs. He never once acted in the way the infamous typical car salesperson does. When it came time to discuss pricing on the Subaru Legacy, Matt gave me a purchase price that was a win-win situation for both parties. I only wish that Schaller Subaru was around in 2011 when I purchased my previous Subaru. Ask for MATT if you are planning to purchase a Subaru in the future. I highly recommend Matt and already have to my friends and family.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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