Acura of Berlin Car Dealership Berlin Connecticut | Edmunds
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Acura of Berlin Sales Reviews

  • 245 Webster Square Rd
  • Berlin, CT 06037 (map)
  • (855) 666-5242
  • Chat with Dealer
Sales Rating:

Not sure how this place is still operating

Written by cpons383 on 03/13/17 05:44:14 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

This was by far the worst car shopping experience I have ever dealt with. I was strongly advised to not go to this particular dealership by a friend who had 2 bad experiences here. As someone who leases a new car every 2-3 years, I frequently visit dealerships and I'm familiar with the process of buying a new car. I am respectful of the person/manager helping me but I'm firm with what I want and how much I want to spend. The sales person at this dealership would not negotiate on anything, in fact when I asked I got a smug comment "absolutely not budging". When I had the manager work out a few different scenarios he rudely sighed as if I was bothering him, and then ended up coming out to talk to me only to give me an attitude and then walk away abruptly. I was not happy with the offer given and kindly mentioned going elsewhere. The sales person smiled and over confidently said "Good luck, you won't find anything better". Based on the fact that they "don't budge" on price and that the manager made me feel like I was interrupting his day, I will NEVER return here nor will I refer this place to anyone!


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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