Customer Reviews of AutoNation Chrysler Jeep Broadway
G R E A T experience with AutoNation Chrysler Jeep Broadway
byon 04/17/2024
We all know that the car lease/buying experience is daunting. I explored several manufacturers before I decided on my Jeep Wrangler 4xe. I'm of 5'-1" stature and I feel like the Jeep fits my like a glove. The seat and steering column adjustments are well suited to me as well as the touchscreen instrument panel. I didn't make an appointment for my first trip to ACJB, and Aimee Justin (Sales) greeted me and asked questions about our needs in a vehicle. I test-drove a couple of various Jeep models—SUV, Wrangler, and Rubicon. Yes, there is always the question of what it would take for you to take this home today, but you are in the drivers' seat, obviously. It took me about two weeks to make a decision, and Aimee was accommodating to my schedule. I wanted to finance the vehicle for business use, but to earn the federal and state tax incentives, it is only feasible for personal use. Therefore, I leased the Jeep Wrangler 4xe and then purchased it with financing about 20 days later. I am super appreciative of the financing team — Christoph Clifton & Kameran Janamian — who gave me a solution that offered me the best outcome. Thank you all! I love my Jeep!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
G R E A T experience with AutoNation Chrysler Jeep Broadway
byon 04/17/2024
We all know that the car lease/buying experience is daunting. I explored several manufacturers before I decided on my Jeep Wrangler 4xe. I'm of 5'-1" stature and I feel like the Jeep fits my like a glove. The seat and steering column adjustments are well suited to me as well as the touchscreen instrument panel. I didn't make an appointment for my first trip to ACJB, and Aimee Justin (Sales) greeted me and asked questions about our needs in a vehicle. I test-drove a couple of various Jeep models—SUV, Wrangler, and Rubicon. Yes, there is always the question of what it would take for you to take this home today, but you are in the drivers' seat, obviously. It took me about two weeks to make a decision, and Aimee was accommodating to my schedule. I wanted to finance the vehicle for business use, but to earn the federal and state tax incentives, it is only feasible for personal use. Therefore, I leased the Jeep Wrangler 4xe and then purchased it with financing about 20 days later. I am super appreciative of the financing team — Christoph Clifton & Kameran Janamian — who gave me a solution that offered me the best outcome. Thank you all! I love my Jeep!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Preston was GREAT
byon 03/08/2024
This is not our first purchase with AutoNation but it is with the location on Broadway. Preston was absolutely fantastic from start to finish. We started the process on-line and by the time we scheduled time to go to the dealership we were all set with the paperwork and ready to go. He was very easy going and personable, it felt like we were talking to a friend. Kudos to you Preston!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Vehicle Purchase
byon 02/02/2024
This was a great experience! Robert Mann and the sales guy (forgot his name) were AWESOME in the purchase of my 2024 Jeep Compass Lux! The GM was great in his assistance with it as well. I’ve been a customer with them since I moved to Colorado in 2018 and if I ever decided to live here permanently, they’d be the only ones I’d trust with purchasing vehicles for my kids. May have to fly back just to do business with them. I’m an active duty Air Force member of 19 years and through so many moves and purchasing different vehicles, they’re the best ones I’ve ever come across. I would recommend them to any of my friends and family. Thank you guys again for working with me to get me into a new vehicle after my last jeep was totaled.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
At a loss
byon 12/17/2023
My 4xe has not been charging and the check engine light has been on and off since may of last year. I’ve owned the vehicle for 12 months and 6 of which the electric feature doesn’t work so I’ve been in and out of service. As of today it still is not functional and the check engine light is back on. I was told it has to be my fault and my homes power. I paid an electrician $270 to come evaluate my home and power and everything is good on my end. I think they can’t figure iut what is wrong w the vehicle so sending me home the problem and telling me it has to be my fault is the only solution. I am not sure what to do at this point w the car. I’m a single mom that works 60 plus hours a week that can’t be without a car and bought this jeep to save money on gas not be in a service bay. Oh and on top of all of that my rim was scratched while in service with them for several weeks and they still haven’t determined how to handle that.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Yay I have my car back
byon 12/01/2023
Decent considering one guy just quit on his team all of a sudden
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Buyer
byon 11/19/2023
Overall, we had a great experience at your dealership. Everybody was very knowledgeable not too pushy. All in all a great deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Impressed
byon 11/11/2023
We had a great experience and I would definitely go back. Brandon who is our sales person was calm and honest. I never once felt like I was being tricked or scammed in any way. He was patient, yet friendly. I was happy with what we got for our trade-in. I would go back here to buy another car for sure. It was the best experience I have had buying a car and I feel like I walked away getting a good deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly & Clean
byon 11/09/2023
Shop personnel friendly. Waiting area clean and comfortable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
The sixth times the charm!
byon 11/04/2023
After some major repair work at the beginning of September my check engine light would not go off. I brought the car back at least five times. The sixth time they thought they had figured it out. But another problem happened. So they gave me a loaner for two days. It had been a week since I got my car back, and no more issues. I loved the determination to get it fixed right. So I brought donuts as a thank you gift.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service!
byon 11/04/2023
Just a simple oil change, tire rotation, and fluid check. Easy peasy from setting appointment to checking in, to being done earlier than expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Andrew was great!
byon 10/29/2023
Getting online bids to sell a car is exhausting. So many emails & phone calls. But Andrew was awesome! He made it a good experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
1 Comments
Easy, Pleasant and Quick
byon 10/19/2023
Ron and Bobby made the experience flawless, easy and quick. They were educated and gave me the tools and knowledge I needed on the vehicle and all finances.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Terrible experience
byon 10/14/2023
Terrible experience trying to get my car repaired. First, I could not get anyone from service to return my calls. That was needed because the Auto Nation recall notice I received said it was important to talk to service to make sure parts were available. After 3 attempts, I had to call the dealerships General Manager. He scheduled me a service date - the next Tuesday. Took my car in for 3 matters: 1) routine oil change and rotate tires, 2) my auto restart warning light was on, and 3) the recall notice. FOUR days later, on Saturday, they call that it is ready. When I get my Jeep back, the oil was changed and tires rotated, but the other two issues were not resolved. The auto restart warning light was still on. The assistant service manager told me they checked the auto start battery and it was good, just needed recharging and the light would go off once driven. Three months later and the warning light is still on. Been told by another dealer it needs to be turned off. Was then told the recall could not be done because they did not have the parts. They never told me that in the FOUR days they had the car, not until I came in to pick my Jeep up. I had received mailings from Auto Nation that I should schedule a service appointment for the recall and told the service department that was the main reason for the appointment, but they never said they did not have parts availability. I had to go without my car for FOUR days to learn that. I was told they would contact me when the parts were available. Three months later, still no contact that parts for the recall are available. So I was without my car for FOUR days so the service department could change the oil and rotate the tires, not get a service light turned off properly and to tell me they have no parts for a recall Auto Nation keeps on encouraging me to get completed. Totally incompetent!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Top notch service department
byon 09/20/2023
Their service department is great. My jeep was ready same day as promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Absolutely Amazing!!!!
byon 09/16/2023
I came here looking to buy a new car after mine was totaled. Brian and his manager went above and beyond to help me find a Jeep that I loved and was able to afford, including going back and reworking the payments multiple times!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2020 Jeep Grand Cherokee Battery Replacement
byon 09/13/2023
The battery died in my 2020 Jeep Grand Cherokee. I towed the vehicle to the dealer on a Sunday. By 10 am on Monday morning, the service manager called me to tell me they replaced both batteries in the vehicle. All the work was covered by the warranty.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
AC and front suspension repair on a 2099 Jeep Grand Cherokee
byon 09/08/2023
Overall very good, the repair was expensive, but it was completed quickly, and they did a very good job. Jack Barr kept me informed and did a great job!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Found what I needed!
byon 09/07/2023
Excellent sales staff. Found the car I needed, not found anywhere else. Good price, and gave more than I expected for my trade-in.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great location for service
byon 09/05/2023
Great location to get your vehicle serviced. Location clean and updated. 👌💯☺️
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service repair
byon 09/01/2023
Jack is the BEST service guy! He always works with me and my crazy schedule. The mechanics are awesome, I had what I thought was a tapping lifter turned out to be a gasket issue. The mechanics also found other issues, yes, real issues. Jack let me know what was wrong and said because they had all the parts they could fix it and get it back to me next day. Yep, they got it done and I’m back on the road in my Jeep…with a detailed engine compartment. Thank you!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Batteries
byon 09/01/2023
My battery was dead after coming home from vacation. Jack was able to get me in the same day and had my Pacifica ready to go within 2 hours. He also explained that there are 2 batteries and checked both of them for me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments