Emich Chevrolet
Customer Reviews of Emich Chevrolet
My Chevy Silverado purchase
byon 01/24/2024
The entire staff was helpful through the entire process
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
March 28, 2024 Service Visit
byon 04/04/2024
I brought my Chevy Equinox to Emich for the following: oil change, radiator flush, tire rotation, replacement of front tire sensors, and an all points systems check. The service advisor with whom I dealt, Kade, was extremely helpful. He kept me informed (via text and phone calls) of the service progress. He also helped me use my GM Rewards Points which reduced the cost of the service visit by over $300. All-in-all, it was another successful Emich service visit!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My Chevy Silverado purchase
byon 01/24/2024
The entire staff was helpful through the entire process
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Oil change
byon 04/17/2023
Quick service. Used a coupon and it was a great deal.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Very Good
byon 11/29/2022
The service of an oil change and transfer case service on my '09 Chevrolet Suburban was accomplished in good time. I am pleased with the service at Emich. I also bought a new 2022 Corvette C-8 from Emich Chevrolet and was pleased with the treatment I received there.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
chevy colorado oil change & 30k mile service
byon 01/22/2021
went well, quick, convienient
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change and overall car maintenance
byon 12/31/2019
Was very knowledgeable, fast and friendly service. Took care of my needs and answered all my questions. Every one in my family owns a Chevy and this place is where I’m doing my business from now on..
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Grate Dealership
byon 12/29/2019
This was the fastest oil change I had at Emich and as always grate service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 07/04/2019
Very fast and polite service
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Brian Overton
byon 08/29/2018
Brian and Ryan were amazing. No pressure at all. Made buying easy, met all of our wants/needs. Highly recommended Emich!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New car for daughter
byon 08/27/2018
Visited 7 dealerships looking for a new car lease for my daughter. The staff at Emich Chevrolet was, hands down, the best group of people we came upon all day! To start with, there was no high-pressure sales mentality. Our sales person, Ryan, treated us like he was helping a friend or family member. But the most important thing he did was LISTEN. He asked why were there and what we were looking for. As the process went on, he remembered all the details and would point out things like, "This car has the adjustable lumbar support that should help keep your back in the proper alignment." Other dealers had to be reminded about various problems or missing features with the car they were showing us. In the end, my daughter got a vehicle that she loves for a price that fits her budget. They have won our entire family over. We can't imagine going anywhere else in the future, and have recommended Emich to several people since that day!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Please Stay Away
byon 02/08/2018
I would not purchase another vehicle from this dealership again or recommend them. Emich does not care about getting you the vehicle you want or getting you a fair deal. I thought they were different. Unfortunately they live up to the typical used car salesmen stereotype, sell you whatever they can for as much as they can. They had two used vehicles on their lot that I was interested in, and one was priced slightly higher than I was able to afford, so we ended up purchasing a cheaper vehicle, but it was not the one I truly wanted, which we made very clear to the salesman Jude, but he said there was nothing they could do to come down on the price. Now two weeks later, I noticed they still have the very same vehicle I wanted on their lot, and it has been marked down to the exact price I was willing to pay the day we came in to shop. This make me feel duped and taken advantage of. Jude, you lied to my face when you said there was nothing you could do on the price even though you knew that was the car I truly wanted in my heart, instead, all you cared about was selling a car that night, you didnt have the best interest of the customer in mind. Where I come from, that is not how you treat people. This is dishonest and shady behavior. This is the first car I have purchase in 11 years. The last time we bought a car, it was from Johnson Auto Plaza and our experience was night and day. They treat you like family there and I walked out feeling like I got a good deal and like a valued customer, not like I got one pulled over on me. I am regretting that we didnt wait until they got in we wanted and purchased at Johnson. They were never pushy and seemed to truly care about their customers and making sure the deal was right rather than just trying to get a deal done. Head up to Johnson Auto Plaza, its wort the drive, I know I will defiantly be a repeat customer there, sadly, Emich never will never have my business again. Stay away.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Earnestine
byon 11/19/2016
Wonderful, our salesman Jon Mandich was a very caring person taking all the time we needed and helping us with all our questions.He is a very knowledgeable person and truly is interested in the customer, We would recommend his to anyone .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Sales rep & Manager completely unethical
byon 07/18/2016
Can you imagine negotiating and committing to buying a car with these guys, plan your budget, schedule and taking a day off work to go and drive the car, only to find that the agreement that was made with the sales rep (and the manager clearly in the loop at all times) being COMPLETELY IGNORED. Yup, they sold the car that I wanted, that I had reserved - just like that. Never received any notification that there was a hint of competition or calling to say: hey, put a deposit on it because we have another bidder....NOPE. This is very disappointing and likely why a used car dealership and used car salespeople gets such poor reputation - can't trust a word that comes out of their mouths.............
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Quick, easy, flexible process
byon 06/02/2016
I came looking for a very specific vehicle with a friends/family discount. I found these vehicle I wanted and they delivered it Anna's processed all of the paper work at my convenience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Top-notch experience!
byon 05/27/2016
Christina Middleton and the staff at Emich made the process of buying a new truck for my business very painless. No 'car salesman: feeling at all, very pleasant. I would recommend Emich and especially Christina by name to anyone looking for a Chevy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Exemplary Service
byon 05/14/2016
Steve Bossert, my service representative, always provides accurate quotes and explains the repairs needed. His customers come first and goes the extra mile to ensure 110 percent satisfaction. Steve professionalism and dedication is exemplary. I must add Dan (pretty eyes) who works on both of our vehicles as well. His work is exemplary and I depend on our vehicles to commute to work. I would highly recommend Emich Service Department. I appreciate their integrity and high quality workmanship.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Sales Staff
byon 05/03/2016
We recently purchased a Chevy Silverado High Country Edition vehicle. The sales staff was very warm and friendly. More like family feel.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New truck buying experence
byon 04/20/2016
Zach was very informative and spent all the time I wanted going over all the features of the truck and I never felt pressured to buy. The sales manager was very good to work with and I felt we made a good deal. In all my car buying experiences I have never been more satisfied than with this one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Lousy Service
byon 04/14/2016
I bought a 2014 Convertible Camaro from Emich, two years ago, and two days ago went to replace my tires. Low and behold, a wheel lock socket is needed to remove the wheels. I tore my vehicle apart looking for this device and I am certain that it was never on the vehicle. I have called Emich 4 Times! The first guy I talked to in service, Tony, asked why I was just now calling about it after 2 years. He said it wasn't his fault and why wasn't I talking to sales. I've called their service manager, Jason, left a message, and called two more times. Apparently he is very unavailable. I now have to go to brakes plus to have these lugs removed, for $85 minimum. I am livid. I would tell anyone who would listen not to buy here. They were great up to the point of me buying the vehicle but since their service and people skills is seriously lacking! I would give zero stars if possible.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New Truck Purchase
byon 02/17/2016
I had numerous phone calls and text messages between myself and my sales consultant. All were very helpful and allowed the process to continue without issues. This allowed us to arrive, look at, test drive, and finally decided to purchase the vehicle my sales consultant had picked out for us based on the information I had given him in our conversations. The end result was no surprises! One of my better experiences in the purchase of a vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Happy to drive a Chevy
byon 04/21/2015
The sales department is great. It took me the better part of a week to decide on a lease car and Ryan the sales associate that was helping me went over the top with costumer service, no pressure, and sweet deal. The whole sales department jumped in to make sure I got the car I wanted.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments