Mercedes-Benz Of Denver

by Mario A on 04/10/2024

I just bought a good and nice used car from Mercedes Benz, so nothing extraordinary. I would like to thank Nikolas Nghiem and Rameen Moosavi, who are amazing persons and very friendly. They properly showed me the car I was interested in, explained me the payment options... and efficiently finalized all the details of the transaction.

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by mary helen on 04/09/2024

Great experience! My salesperson, Matt was one of the most thorough, informative and honest sales person I have come across in a long time. He listened to what I was looking for and addressed what vehicle would be best for me and did not try upscale me on something that I did not need. I had spoken with several other dealers the previous day and was very frustrated by being pushed for something that was unnecessary. It was a simple process with Matt and his finance department, extremely professional. They also made sure I had all the important coverage. There were no hidden costs, everything was completely upfront.

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by hmkinney on 04/01/2024

Griffin at Mercedes Denver was absolutely incredible. This was my first lease and he answered all questions and took the time to get me a great deal. Highly recommend him for all your car needs!

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by Suresh B on 03/30/2024

1. Very beautiful showroom with the avaliable or new models. 2. Have been referred to sales representative within 5 minutes of our arrival. 3. Sales rep, Nevada was super respectful and knowledgeable to go through the models and asking us our requirements about model that we are interested or looking for and budget etc. See had been very helpful through out the process by going a step above and beyond to provide details and follow-ups etc. 4. Nevada answered all of our questions throughout the process and would give her 5/5 (or 10/10 if it's an option). I would definitely go back to Nevada for any future sales and will not hesitate to refer her to my friends/family. 5. Also, the financing department folks were very helpful and patient and absolutely answered every question we had. Overall a great experience with MB Denver and huge thanks to Nevada to get our first MB along with financing department folks. Thank you!

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by Megan R. on 03/28/2024

I recently bought my first Mercedes Benz and was met with unmatched customer service start to finish! Tony was excellent, very accommodating and patient. I could not have asked for a better experience. Also the general manager, sales and finance manager were all wonderful. Would highly recommend this dealership.

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by Saige D on 03/13/2024

I was a walk-in and ended up getting the pleasure of working with James on the purchase of my new car. He was incredibly helpful and super friendly. The whole process was efficient and quick. Marco in Finance was great too! I would highly recommend this dealership, specifically James, if you are interested in purchasing/leasing a new or used car.

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by Jeff Hunley on 02/15/2024

My experience purchasing an EQS from Mercedes Benz of Denver was nothing short of exceptional, largely thanks to the outstanding service provided by Johnathan.Throughout the entire process, he remained personable, informative, and remarkably thorough, ensuring that every aspect of my purchase was handled with care and attention to detail. Not only was Johnathan a pleasure to work with, but the entire team at Mercedes Benz of Denver contributed to making my experience memorable. Max, Marcos, and Jacob were all incredibly friendly and welcoming, further enhancing the overall atmosphere of the dealership. The EQS I purchased exceeded my expectations, not only in terms of its pristine condition but also in the fantastic incentives offered. Surprisingly, the monthly payments worked out to be the same as the Model Y I had on order, making the decision to choose the EQS even more enticing. Overall, I cannot recommend Mercedes Benz of Denver highly enough, and if you have the opportunity, I urge you to seek out Johnathan for your purchasing needs. His exceptional service and dedication truly set him apart, making the entire buying process smooth and enjoyable.

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by BenzBuyer on 02/14/2024

Very happy with our recent experience at Mercedes-Benz. The sales team went above and beyond to answer any and all questions and make the car shopping/leasing experience a breeze. Thank you Emily, Tony, and Marco! We’ll be very likely to repeat!

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by TGrenmeier on 02/08/2024

--- I recently had the pleasure of purchasing a brand new S-class from Mercedes-Benz of Denver, and I must say, the experience was nothing short of exceptional. From the moment I walked into the dealership, the entire team went above and beyond to ensure that I felt valued and taken care of. A standout aspect of my visit was the personalized attention I received. I was introduced to Nathan and the service team, which gave me confidence in the post-purchase support I would receive. The finance department and Marco also played a crucial role in my experience, making the often tedious process of paperwork and financing smooth and understandable. My sales consultant, Drew, was incredible. He took terrific care of me, demonstrating professionalism, knowledge, and a genuine interest in helping me find the perfect vehicle. The sales manager, Max, was equally impressive, ensuring that all my needs were met and questions answered. You rarely see a dealership that offers exceptional customer service, expertise, and attention to detail. Mercedes-Benz of Denver has surpassed my expectations and set a new standard for me when buying a car. I wholeheartedly recommend them to anyone in the market for a Mercedes-Benz. The team at Mercedes-Benz of Denver is genuinely committed to making the car-buying experience a delightful one.

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by TomChaffin on 01/25/2024

My salesman and i pre ordered the car and he kept me informed . He wrote me the date the car was being made, when it got on the boat and when it arrived in the us port. and of course informed me its arrival at the dealership. overall a great experence.

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by T Cooper on 11/10/2023

I purchased a Tesla Model Y from Mercedes-Benz of Denver and it was a flawless experience. Matt Marcus & Marco V went above and beyond to make my experience so positive.

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by MariaOr on 11/01/2023

I had a good experience with the salesman, the finance rep that had me signed papers and later the young later from the service department Destiny, all were very friendly and courteous.

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by TheSteeles on 10/05/2023

We had been shopping for a new EV for months. We had visited MB of Littleton and were less than impressed with their customer service. Their dealership felt very haughty and made us very uncomfortable. We decided to reach out to MB of Denver and what a difference! We worked with Tony Upton, who I can honestly say is the best sales person we've had the pleasure of working with. His knowledge of the EQE 350 far surpassed our expectations. We were bouncing between the Audi eTron and the MB EQE, but after visiting with Tony our decision was clear. If we could give him 10 stars, we would. I will add that every single person we interacted with at the dealership, from the front desk gal to the GM to other employees walking around, they were all so friendly and welcoming. Your dealership made us feel comfortable and relaxed and the process was so easy. You have customers for life and we are telling everyone. Thank you so much!!

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by KarlyMPJ on 09/20/2023

I had a great experience, especially as a first time buyer! Johnathan was great and I couldn’t have asked for a better sales representative. The entire staff at Mercedes-Benz of Denver were welcoming but Johnathan was a key part of making my experience amazing and I look forward to working with him in the future!

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by ChrisnKay on 09/07/2023

We recently purchased a 2023 Merceds C300 from MB of Denver with Drew Romkey as our sales agent. We had been to several MB dealerships in the Denver Metro area and Drew was the only one that sat down with us and went through everything about the car in great detail. Drew was the primary reason we decided to but from MB Denver and Emily, who contacted me today to let me know they would do everything to make the deal right for us are the primary reasons we will be doing business with them again for our next vehicle.

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by efsun1907 on 09/02/2023

Great people working there and we got a great car from them. Thank you for all your help!

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by EQSisAwesome on 08/16/2023

While I LOVE my new EQS, I can't say the same for the MB Denver sales team. There were two significant issues that arose. Most of the sales negotiations were done via text messages. The first issue occurred when the sales manager's refused to honor the trade in value for my vehicle that his salesman had confirmed in text prior to my leaving for the dealership. This is the type of bait and switch sales tactics that dealerships are loathed for. They said what they had to in order to get me to the dealership, spend a bunch of my time, get me as committed as possible to the transaction, and then refuse to honor a previously negotiated term. The difference in value was less than $2k, so I let it go, though I knew at the time that I shouldn't do business with an organization that uses such tactics. The second issue occurred after the sale, when I brought the car in to have work agreed prior to the sale completed. That work included swapping out the "pillow" headrests that came with the vehicle, for the standard leather headrests. The swap had been agreed to in text, and was included in their "We Owe/You Owe" documentation of the sale. Even with the clear documentation, Max refused to approve the work to the service team, and they returned my vehicle to me three days later with the work incomplete. The service manager eventually sent me an apologetic email saying that the situation should never have occurred, the work was owed, and that they would now fix it if I brought the vehicle back. The entire experience was substantially subpar, and given the choice, I won't continue to do business with this dealership.

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by DMBerger on 07/23/2023

We have not dealt with Mercedes of Denver in a number of years, but were incredibly happy with the experience. The front desk support was amazing and got us the information we needed on a used vehicle before we even walked in the door. Our sales representative was professional, polished, knowlegable and not at all pushy. This was a great experience.

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by Robert M on 06/19/2023

Working with Errol (sales) and the finance department, were both great experiences throughout the process. I would not hesitate to recommend this dealership and it's staff to my friends and family. They do their best to make sure you are 100% happy with your purchase.

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by F. Diamond on 06/12/2023

Sales person, Arturo, was extremely helpful in finding us a new lease that met our needs. Dealership is easy going and low key. Dealership manager introduced herself to us.

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by WarrenV on 04/19/2023

Mark McGinnis was our sales representative. He is very easy to talk to and thorough. Mark kept in contact with us throughout the entire process from order to receiving our vehicle HELE 450. Max was the finance gentleman and he also was very thorough and efficient.

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