Emich Volkswagen
Customer Reviews of Emich Volkswagen
Excellent customer service
byon 01/03/2021
Could not have been more helpful and their selection was amazing!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank You!
byon 12/11/2020
My sales person Rhiannon was easy and pleasant to work with. She answered a lot of questions via email in order to save me time at the dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Worst Dealer EVER!
byon 03/22/2019
Bought a car from Emich last year. Came back exactly a year later for a new car and a COMPLETE NIGHTMARE! Just off the phone with Chris, Sales Manager, and when I explained my issue, that the dealership created, his reply..."How is that my problem?" Run as fast as you can!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Great experience
byon 03/22/2017
It was a great experience from the first time I walked in. Mike Daigle was awesome. Very professional and helpful. A true credit and asset to the Emich dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Q5
byon 03/19/2017
Chris made the purchasing of my vehicle very smooth with his professionalism. I was able to leave with the vehicle that I went in for.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
No Hassles, Professional Staff, Quick Transaction
byon 03/18/2017
I inquired about a car that came up during a KBB.com inquiry, and after I sent the e-mail, I heard back quickly. Once at the dealership, there wasn't the normal hoo-ha that comes with car shopping. Rhiannon was professional and ready for me when I arrived, and Bryant was clear and thorough. I ended up financing there because of the rate and terms, and was very pleased that I was in and out, with a car in less than two hours.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good experience overall
byon 03/06/2017
The car pricing was fair up front and the finance meeting was fast, well-organized and pressure free. I also appreciated the willingness of managers to work with me on a few outstanding items with the vehicle. On the flip side I did not appreciate parts of my interaction with the sales rep. He interrupted me several times, refused to listen & understand my points on trade-in pricing. In a sales/service environment I should at the very minimum be respected, and I did not feel that way (at times).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Emich Exceeds Expectations!!!
byon 02/28/2017
This is the second used car I've purchased from Emich and both times their service exceeded my expectations with personalized care and excellent professional communication. Yes, they are friendly and competitive but it's the little things like listening to the customer needs, consistently following up and taking the time to make me feel like a VIP that made the difference for me. They own your experience and I never felt "handed-off". Every interaction was seamless and it felt efficient and very timely. Thank you Emich for hiring Chris Scheidt and Tyson Schreurs to represent you!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Beautiful used car
byon 02/21/2017
Offered great rate for financing, fast approval, great price on a vehicle. I bought my dream car from them, a 2016 VW Touareg, and the car has exceeded my expectations. The buying process was easy, no gimmicks.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Honest and Straight-forward
byon 01/11/2017
John Orlando was awesome to work with! He was honest and straight-forward about what we could get for our money, and what we would truly need in a car. Instead of up-selling us into something bigger, I think we got the exact right car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
VW BUG
byon 01/10/2017
Doug was honest and interested in us as buyers. He was careful to see that all questions were answered honestly and we really felt he was looking out for our interests, not just trying to make the sale.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
EMICH VW
byon 01/03/2017
David Cox was the perfect salesman. He made out experience so much easier than it was in other dealerships that we previously went to. He listened rather than wait for his turn to talk and addressed each and every one of our concern with knowledge and professionalism. I'd definitely recommend this dealership to other people, starting with David, the whole team was very friendly and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
EMICH VW
byon 01/03/2017
David Cox was the perfect salesman. He made out experience so much easier than it was in other dealerships that we previously went to. He listened rather than wait for his turn to talk and addressed each and every one of our concern with knowledge and professionalism. I'd definitely recommend this dealership to other people, starting with David, the whole team was very friendly and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2017 Tiguan
byon 01/02/2017
The friendliness and thoroughness of John Orlando was exceptional. And much appreciated by both of us each purchase we have made from him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Good experience with Brandon at Emich
byon 12/22/2016
We really liked that our salesman, Brandon Greiner, was not pushy or overly aggressive in trying to make the sale. He let us take our time to make the decision.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
In and out
byon 12/21/2016
It was a great no hassle experience. The fastest I've ever bought a car... The sales staff gave great information to help me make the best buy possible. No pressure, no problems.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Wonderful experience with professionals who care!
byon 12/13/2016
TJ Ward was excellent! He has walked me through the very complicated, and sometimes frustrating process of the TDI buy back situation. He is patient and thoughtful and found me my perfect car. The dealership itself is so wonderful to work with and I appreciate how easy and seamless the process is.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Emich Golf R
byon 12/13/2016
John and Allison were a pleasure to work with while buying my Golf R. The transparency show by the dealership is unparalleled. Your team made me feel comfortable and confident while buying my car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Purchase of 2017 Alltrack at Emich VW
byon 12/10/2016
Shawn Collins did a great job getting the car that I wanted and then keeping in touch about the status of the sale. He took care of what looked like silver paint on the steering wheel by switching out that steering wheel from another car. He really went to bat to get that done
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Saved my day - Love my car
byon 12/07/2016
I spent all weekend researching for the right car, 8 hours on a Monday finding it and trying to work w/ the right dealer. After getting screwed by Tynan (by John Tynan, no less) at the 11th hour, I called Dieter(?) back at about 6:45pm to see if we had a deal. He said he was busy, and thought - to hell w/ it, I'm not buying a car today. In comes Don, called me back, found the car I wanted - and to top it off, at an immensely better interest rate than Tynan said they could do. I was driving home in my new GTI by 9pm that night, and I live 30 mins away! On top of that, Tyson interrupted my Thxgiving holiday....just to say he found me an even better interest rate. Best call ever. I love you guys.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Loyal customer now!
byon 11/28/2016
I had a great experience at Emich. I had the best sales person - Shawn Collins. Found out exactly what I wanted and was fabulous to work with. He knows his product. It was such an easy and enjoyable process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
