Service Bob Penkhus Mazda Car Dealership Colorado Springs Colorado | Edmunds
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Bob Penkhus Mazda Service Reviews

  • 1101 Motor City Dr
  • Colorado Springs, CO 80905 (map)
  • (719) 423-6284
  • Chat with Dealer

Service Reviews

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Service Rating Red 1991 Mazda Miata By Seah2o711 on 07/25/16 05:21:42 PM PDT
Recommend this dealer? Yes

I found the service writer Tony to be quite attentive and knowledgeable about the work that needed to be accomplished on my 1991 Miata. Because I had to wait for parts, I was given a 2016 Mazda6 as a loner vehicle for over a week. The work that needed to be done was provided by one of the few master...
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Service Rating Poor Customer Service By Rx7Owner on 07/15/15 02:48:13 PM PDT
Recommend this dealer? No

Called before the July 4th holiday to discuss repairs to my Rx7. I spoke to the service technician and explained the modifications that had been made to the car. He told me to bring it in after the holiday. I paid to have it towed down there. He looked at it and said they did not want to work on...
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Dealer Response

Good morning Michael, We are very dissappointed to hear that you are unhappy with the service you received from our dealership. Please contact me to discuss your concerns in detail and I will do my best to find a resolution. Thank you for taking the time to co... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Stranded By scatback on 01/23/11 10:49:52 AM PST
Recommend this dealer? No

The Penkhus Volvo service manager told me that they're reluctant to replace expensive parts lest Volvo Central refuse to sanction the repair and they have to eat it That's why, when my XC90 stranded my wife by emptying its radiator, they replaced the expansion tank cap gasket (75 cents) instead of ...
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Service Rating WALK AWAY! By bewsew on 11/15/10 12:00:00 AM PST
Recommend this dealer? No

Do not, and I repeat, do not buy a car from Bob Penkhus. The only good thing they did for us in the purchase of our 2008 Mazda 6 was give us a decent price. And that was only because for some reason the car had sat on the lot for longer than the allotted amount of time. To start off with, our s...
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