Sill-Terhar Ford Lincoln
Customer Reviews of Sill-Terhar Ford Lincoln
New Car
byon 04/28/2016
Amazing service - no pressure. Tom listened to us and was very accommodating. I will definitely continue to buy from your dealership. Thank you all so very much! Oh, and I love the car. It is absolutely perfect!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very patient!
byon 01/28/2016
I leased a 2016 Escape Titanium. I was back and forth between this and an Explorer. Staff was great and fielded many emails from me asking about specific vehicles showing as on the lot. I went to the dealership 3 different times to narrow down and test drive. Dan and Kevin were very patient with me and helped me figure out what I wanted, needed and didn't necessarily need for my family. Great experience ... Tony in financing was also great!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Best Service
byon 01/09/2016
Mitch and his team are always amazing. This is the 4th vehicle we have purchased from ST. 4 out of the last 5 to be exact. Our relationship goes back many years and it is the best service we receive from any organization. Mitch is the best. Bar None.
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Most helpful and knowledgeable sales assistance
byon 08/23/2015
I tested 3 different Ford models and Jeffrey was the most knowledgeable and most helpful salesperson I encountered during visits to over 12 different dealerships. He was able to help me compare several makes and models and he was very willing to help secure the exact car we wanted. I urge you to visit this dealership if you are interested in a Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Excellent Service
byon 08/06/2015
I had the best car buying experience here. Our salesman, Chris, was top notch. Everyone we dealt with listened to us and found the car we wanted and got it for us from another dealer. It was very nice to be treated so well
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Promises not kept
byon 08/06/2014
In trading a 2012 Focus lease the dealer told my 24 year old son the only vehicle he could qualify for was a 2014 Focus and it had to be another lease. They assured him all debt on the 2012 would be eliminated. He put down $4200 to keep his payments the same. After two months in the 2014 lease Ford Credit billed him $309.00 as still due on the 2012- STH salesman and Finance Mgr promised 3X to handle with Ford Credit. My son ended up paying $309.00 to Ford Credit to avoid negative credit event- STH's reaction was "oh well" These folks do not do what they promise and are unethical once they make a deal. When I helped my son get out of this lousy lease by trading the 2014 STH gave the new dealership a hard time obtaining payoff information as if my son was being disloyal. Their treatment of him was very disrespectful and they had the nerve to tell him he was disrespectful to them by going to another dealership. I give them a one star rating only because it is the lowest rating available.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
F350 King Ranch Crew cab LB SRW
byon 09/22/2013
One of the best buying experiences I have had. We haggled a little, but in the end, I was happy and got the King Ranck I wanted. See Brent. Love the coleo scheme, Kodiak Brown/Adobe.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2 Comments