Customer Reviews of INFINITI of Denver
Great guys and negotiable
byon 11/29/2023
We were looking for a used Q50 for a relatively affordable price and these guys had one in stock with only 5000 miles. It’s pretty much a brand new car and even then they were more than happy to knock down the price a little. Even after over a month of ownership, there aren’t any issues with the car that I’ve noticed. This dealership is great if you’re tired of other dealers that suck every last penny out of you. Jason and Andrew were the gentleman that found this car for us and they were extremely helpful. They made us feel very comfortable and didn’t pressure us to complete the sale or anything. I highly recommend this dealer if you’re looking for an Infiniti.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Car got broken into and wouldn’t start
byon 04/10/2024
Thanks for getting me on the road again!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Gr8 service
byon 04/09/2024
A wonderful thorough service experience with Chris at infinity of Denver as usual. Really do love the complimentary valet optional. And loaner option. Mike
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My recent experience at Infiniti of Denver
byon 04/05/2024
Went in for an oil change and after inspecting my car I found out I needed a few more things. My experience has been that every time I go to the dealership I am given great advice by my Service Advisor Clark Hearold who always gives me an honest, detailed explanation of any repairs that are needed and why. My car is always returned to me within a reasonable time frame. After my oil change and the other needed repairs were completed my car is running great.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 03/28/2024
Infiniti of Denver took great care of my car when I went to get it serviced! The techs were knowledgeable about my older car, which is a rarity to find, and the advisor, Jeremy, was easy to communicate with! My car ran so smoothly after I took it in for service, and the service department was honest when they quoted work.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
OUTSTANDING SERVICE (AGAIN)
byon 03/21/2024
We recently brought our QX80 in for Service! There aren’t enough stars in the rating scale to explain the professionalism and expertise Infiniti of Denver provides. Jeremy is always our go-to Service Advisor. Jeremy is very professional and extremely knowledgeable about our Vehicle and honestly speaking, I’ve never had this good of Service from any dealership like we get from Jeremy! KEEP UP THE OUTSTANDING DISPLAY OF CUSTOMER SERVICE!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Infiniti of Denver super service dept!
byon 03/15/2024
Jeremy conquered all repairs and handled billing to my extended warranty service skillfully and swiftly. Communication via text was hugely helpful too.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Denver Infiniti
byon 02/07/2024
The service department is awesome. They were thorough, very communicative, and great use of technology to keep me apprised of the work. The valet service was really convenient. Will definitely use this dealership for future service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
80k service Infinity of Denver
byon 02/06/2024
Great service! Jeremy, service manager kept me updated on the car. Infinity picked it up on time and delivered it back when it was done! Had questions on my battery and they explained everything and what was tested etc. very satisfied with the info given! First class service!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Dominic/service review
byon 01/10/2024
We worked with Dominic in the service department, and he went above and beyond on a recall, and working on another issue
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Emergency Repair
byon 12/28/2023
As is always the case the reception was great listened to understand the issues and provided a plan to correct the issues. Called 3 hours later with everything corrected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service every time
byon 11/30/2023
Infiniti of Denver has the best can-do attitude and skilled technicians. The extra perks make the total package and I wouldn’t take difficult jobs anywhere else.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great guys and negotiable
byon 11/29/2023
We were looking for a used Q50 for a relatively affordable price and these guys had one in stock with only 5000 miles. It’s pretty much a brand new car and even then they were more than happy to knock down the price a little. Even after over a month of ownership, there aren’t any issues with the car that I’ve noticed. This dealership is great if you’re tired of other dealers that suck every last penny out of you. Jason and Andrew were the gentleman that found this car for us and they were extremely helpful. They made us feel very comfortable and didn’t pressure us to complete the sale or anything. I highly recommend this dealer if you’re looking for an Infiniti.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 11/26/2023
I always get treated like family at infinity of Denver, love the team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Department
byon 11/18/2023
If you ever need anything serviced on your Infiniti, Take it to Infiniti of Denver. They take care of my BMW also. I have been going here for years and always have a great experience. Take advantage of the valet service they offer. They will come get your vehicle and bring it back to you. No wasted time in your day.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchased QX55 2023
byon 11/09/2023
Great sales staff, makes you feel no pressure during the purchasing process. I have purchased many cars from them. There service department is also first class.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Vic Lombardi
byon 11/07/2023
Professional and classy all around
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
35x service
byon 10/27/2023
As always Infiniti of Denver does a great service job and gets you in and out as quickly as possible.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service!
byon 10/14/2023
I highly recommend Infinity of Denver. Their customer service is second to none and is consistently outstanding, exceeding my expectations every time.I’m always completely impressed with Chris Madigan professionalism and customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Owner
byon 09/05/2023
I am always pleased w my service and NEVER worry if anything is ever wrong w my service. They are professionals and it’s just that!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Infiniti of Denver Offers Outstanding Service
byon 08/28/2023
I’m on my 6th QX, all acquired at Infiniti of Denver. Clark Herold has been my service advisor for each one of those vehicles. I rely on his expert advice and his knowledge of the Infiniti product is top notch. I’m always welcomed and accommodated whenever I come to Denver in need of service. IoD is very lucky to have Clark leading the service team.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
First Service for new leased vehicle
byon 08/19/2023
First rate visit for a new leased vehicle. Service advisor was very engaged and kept me updated in a very timely manner. Third Infiniti vehicle best service yet.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
INFINITI OF DENVER is a Colorado-owned, luxury automobile dealership providing sales and service of new INFINITI and pre-owned vehicles. Serving the local community since 1993, INFINITI OF DENVER is dedicated to being “your neighbor down the road.” The owners, sales consultants, service technicians and all staff members bring this caring, personal approach to life through high-quality customer service, convenient hours and location and a steadfast commitment to giving back through hometown philanthropy. INFINITI OF DENVER is also proud to offer unique, premium benefits to its customers, including free INFINITI loaner vehicles, valet pick-up and delivery and 24-hour roadside assistance. INFINITI OF DENVER was the only car dealer awarded the Denver Post's Top Workplaces in 2017. The honor was based off of our employees surveys.
Learn more about INFINITI OF DENVER at www.Infinitiofdenver.com.
1 Comments