Service Reviews - 2057199561

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Dealer Service Reviews

Service Rating:

Emphesis on Customer Service

Written by weeoz on 05/26/13 02:46:25 PM PDT Go back to Service reviews
Recommend this dealer? Yes

This dealership gave wrong diagnosis for "cranks but not start", said was immobilizer in key, and charged for new key. When I brought it back for same trouble, they did not charge for fix, gave me a rental for free and most of all maintained courtesy. These days unfortunately COURTESY is hard to come by but Lawrence Volvo has never fell short. I continue to drive out of my way even forsaking a cheap fix because of the royal treatment.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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