Keyes Lexus Car Dealership Van Nuys California | Edmunds
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Keyes Lexus Sales Reviews

  • 5905 Van Nuys Blvd
  • Van Nuys, CA 91401 (map)
  • (844) 408-0560
  • Chat with Dealer
Sales Rating:

My 2nd GX

Written by fislam on 07/27/13 08:09:02 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is the 2nd GX I bought and my 3rd Lexus from Keyes Lexus. I went to the dealership last weekend to see if there were any changes in 2014 model. I guess only 1 model of 2014 only came in so far. This gentleman named Chris showed me the LX and possible changes may happen to the GX, he offered me an ice cold water, it was indeed refreshing especially in the hot summer weather in the Valley. Chris knew I had the 2013 GX, yet he treated me as if I was buying right that time. I told him twice that I was not buying today and he replied, you will never buy from anyone unless you like the person who is helping you first, and he went on showing me the differences. Keyes Lexus has been around for years. They proudly showcase their 12 years in a row Lexus Elite Award. In my opinion it is employees like Chris are the most valuable assets this company has. Oh, check this out - this dealership has no sales people, they are all salaried Product Specialist and they are one of the largest in the country. I guess other dealerships need to learn from these guys.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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