Service Keyes Chevrolet Car Dealership Van Nuys California | Edmunds

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Service Rating Excellent customer service By lcmprince71 on 03/07/17 03:00:21 PM PST
Recommend this dealer? Yes

Service Rep Alicia was outstanding. She was very helpful from the initial call when i needed to schedule the service to when i left the facility with a happy serviced car. She arranged the shuttle services, provided me with service updates and details of the service breakdown at the end. I am amazed...
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Dealer Response

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Alicia. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Keyes Chevrolet Team

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Service Rating Keyes Chevrolet is the Best!!! By dudley_killam on 02/11/17 07:20:37 PM PST
Recommend this dealer? Yes

Frank (Francisco) and all the professionals that service my 2013 Chevy Volt are superb...they don't have anyone as courteous, professional, and cordial as anyone could ask. Go to Keyes Chevy...you won't ever go anywhere else.
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Dealer Response

Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Frank and the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The K... Read more

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Service Rating Great Service! By pipeman858 on 11/22/16 02:32:34 PM PST
Recommend this dealer? Yes

Came in for routine maintenance (oil change/tire rotation). During service write-up recall notice for passenger restraint system was discovered. All work was done in one visit. I had just returned from a hiking trip in Colorado and the truck was still muddy/dirty. I asked if I could pay for a car wa...
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Dealer Response

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Keyes Chevrolet, we value our customers and we look forward to see... Read more

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Service Rating Done But Dissatisfied By pchfcars on 09/18/16 01:18:20 PM PDT
Recommend this dealer? No

The Good: the car was repaired. The Bad: the cost to replace a easily accessible front A/C hose and recharge the system ($600- excessive), the lack of communication (were told we would be contacted about whether the compressor would need to be removed, thus affecting the cost- we were never contact...
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Service Rating Happy at Keyes Chevrolet By PCHFCARS on 07/22/16 04:31:48 PM PDT
Recommend this dealer? Yes

I had a great experience at Keyes Chevrolet. The service for my car was fast, fair, and I was given excellent information about the status of my vehicle. It runs so nicely now! I bought my vehicle here and I am glad to have it serviced here as well. Thanks Keyes Chevrolet!
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Dealer Response

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Keyes Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Respectfully, Keyes Chevrolet Tea... Read more

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