Service Reviews - 151373

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Written by weeoz on 09/07/09 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No

Gee I found out about their "service specials" by going to [another dealership] in Sacramento. [The other dealership] advertised they would take any dealers coupon. I waited for the Service Advisor to give me the quote, and it was $79 less than Vallejo Toyota's! Turns out all these years Vallejo's Dealer ADDS items not included in the manufacturer's maintenance schedule...I last went for an oil change, 2 days later the oil pipe came off on the freeway causing the car to nearly catch fire!! Vallejo Toyota's Service Advisor told me it was a known problem on the 2006 Rav4's, not the fault of the dealership. If you KNEW it was a problem, why didn't you check it??? Anyway, since I've called around and went to other dealerships ALWAYS have gotten a better price, AND MUCH MORE FRIENDLIER, POLITE, & PROFESSIONAL SERVICE!!

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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