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Dealer Service Reviews
RUDE, UNPROFESSIONAL HACKS!!Written by weeoz on 09/07/09 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No
Gee I found out about their "service specials" by going to [another dealership] in Sacramento. [The other dealership] advertised they would take any dealers coupon. I waited for the Service Advisor to give me the quote, and it was $79 less than Vallejo Toyota's! Turns out all these years Vallejo's Dealer ADDS items not included in the manufacturer's maintenance schedule...I last went for an oil change, 2 days later the oil pipe came off on the freeway causing the car to nearly catch fire!! Vallejo Toyota's Service Advisor told me it was a known problem on the 2006 Rav4's, not the fault of the dealership. If you KNEW it was a problem, why didn't you check it??? Anyway, since I've called around and went to other dealerships ALWAYS have gotten a better price, AND MUCH MORE FRIENDLIER, POLITE, & PROFESSIONAL SERVICE!!