Sales Reviews - 611142155

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Dealer Sales Reviews

Sales Rating: Updated! (Previously 0.0 Star Rating)

GM Truck Loyalty

Written by sadjunkofaz71 on 11/22/13 01:40:51 PM PST Go back to Sales reviews
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? Yes

I experienced excellent customer service at Team Superstores during a very stressful and aggravating two week period. I brought my 2010 Silverado to Team for 30K service; however, my truck had a bad crankshaft and needed power train repairs, which made me very upset and full of anxiety. I opened a case with GM Customer Service Assistance because I was very uncomfortable with owning a truck with only 32,186 miles and needing a new crankshaft, oil pump, main thrust bearings, rod bearings, main seal, etc. and was on the verge of never buying another GM product (I've owned 5; always GM trucks). Team, specifically the sales team of Sean, Dave, & Ken, rescued me as a loyal GM customer, and worked out a good deal to keep me part of the GM family. Those guys care about their customers, as does the entire TEAM! I'm much obliged, and once again a very satisfied customer of the product and the dealership!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

Post a Comment or Update This Review


Your review truly made our day! I am thrilled to know that our dedicated and professional staff took excellent care of your automotive needs. Team Superstores looks forward to ensuring that you enjoy your Silverado for many years to come. Be sure to "like" us on Facebook and "follow" us on Twitter to take advantage of our monthly specials. Best, Sean Shahid - GSM

  • By teamsuperstore
  • on 11/27/2013
  • 10:37:25 AM PST
  • (dealer response)