Tracy Chevrolet Car Dealership Tracy California | Edmunds
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Tracy Chevrolet Sales Reviews

  • 3400 Auto Plaza Way
  • Tracy, CA 95304 (map)
  • Chat with Dealer
Sales Rating:

Absolutely Wonderful Experience!!!

Written by azeltine on 08/08/11 01:55:23 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I started off looking for a car on the internet, and made contact with Doug Wilson, the Internet Sales Manager at Tracy Chevrolet. He was extremely helpful and pleasant to work with. He didn't have the exact car and features I wanted, but was able to loacte one nearby and do an inventory trade with the other dealer. He gave me the price I wanted, let us go for a test drive ALONE (unheard of!!!), and was never pushy or high-pressure. Stacy Foreman in the finance department was likewise pleasant and non-pushy. She even helped me to get a rebate on the warranty that hadn't expired yet on my trade-in! The manager Mike Heinrich stopped by twice to personally thank us for our business. All in all a totally satisfying experience. I drove down from Sacramento to make the deal and am 100% glad that I did - the extra drive was well worth it. The whole process only took a couple hours. They detailed the car for us and filled the tank with gas. A+++

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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