Service Reviews - 140617876

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Dealer Service Reviews

Service Rating: Updated! (Previously 0.0 Star Rating)

Good service depends on the Service Advisor

Written by jmeb on 04/17/11 04:08:56 PM PDT Go back to Service reviews
Recommend this dealer? YesUpdated!

Had both my Toyotas serviced every 5,000 miles plus some warranty work. Process is fairly consistent but the right service advisor makes a big difference in how quickly the work is performed. The techs do good work.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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Comments

Thanks Jmed for taking the time to post your experiences with the Toyota Sunnyvale service department. We are glad to see your being taken care of for your 5,000 mile check-ups. If you ever need help or questions answered, just contact us or stop in. Also, join us on Facebook and Twitter as we have specials exclusively for our followers. Regards, Hope Werner hopewerner@toyotasunny...

  • By toyotasv
  • on 04/19/2011
  • 01:58:03 PM PDT
  • (dealer response)
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