Service Reviews - 1353852533

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Dealer Service Reviews

Service Rating: Updated! (Previously 0.0 Star Rating)

Fantastic service

Written by JorgeRT on 10/13/13 09:28:57 AM PDT Go back to Service reviews
Recommend this dealer? YesUpdated!

Maria was very pleasant and helpful. I was serviced right away and did not wait long to get my car. The people at the red carpet were courteous and fast. Best experience yet.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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Comments

Jorge, Thank you for sharing your experience with Maria. She is an asset to our team and with the help of her continual commitment to customer care, we are proud owners of great reviews such as yours. Please feel free to reach out to us for any future auto needs and thank you again for your business. Also, be sure to take advantage of our scheduled shuttle service the next time you pay our Service Center a visit. We offer it for free to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

  • By toyotasv
  • on 10/17/2013
  • 03:48:11 PM PDT
  • (dealer response)
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