Sales Reviews - 1728875634

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Dealer Sales Reviews

Sales Rating:

Great price; easiest car purchase I ever made

Written by delreybird on 06/30/12 09:38:19 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently bought a fully loaded '12 Camry Hybrid XLE from Toyota Sunnyvale. I went to them because they were one of three dealerships recommended by Consumer Reports' subscription buying service. I had not intended to buy a fully loaded model, but discovered that I pretty much had to in order to get the options we really wanted -- leather seats and moon roof. They made it easy for us, opening with an offer of $32,236 -- $2,570 below MSRP. They came in under the best price I'd calculated on my own spreadsheet and below what Consumers called a "great" price; also below Edmunds' True Market Value. Their open was good enough to close the deal for me; no haggling required. Their direct sales manager, Matt Wong, was very helpful, as was Paul, our salesman. My only complaint is that the car came equipped with cruddy Bridgestone tires; I asked them to change them out for Michelins, but they said they didn't have any. So I had to immediately replace the Bridgestones with "after-market" Michelins -- a small price to pay for the deal we got.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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Thank you for letting us know how fast and smooth your car-buying experience went. Not only does Toyota Sunnyvale have the best selection and can provide the exact vehicle that you need, but the sticker prices are set at better than fair values to begin with so you know that you're already getting the best deal and that there is no need for negotiating or haggling. Thanks again for the kind review, and congratulations on your new 2012 Toyota Camry Hybrid XLE, we know that you will love it! Regards, Hope Werner

  • By toyotasv
  • on 07/02/2012
  • 02:50:31 PM PDT
  • (dealer response)