Sales Reviews - 1411537901

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Dealer Sales Reviews

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Written by dhassan584 on 02/15/14 05:14:35 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Kevin stunk, he had a price and that was it. After 7 mos. experience he hasn't advanced yet. This guy was taught about negotiating obviously. My husband and I were out inside of 45 mins. That's a record for dealing with a car dealer for us.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Comments

I’m sorry that you did not like the way your visit went. To clarify, we are a “no haggle” dealership which means that our prices are already set at the best discounted rate that we can offer. This ensures that every customer can get a great deal without the high pressure or worrying if they have great negotiation skills. We hope that we did not offend you, but I would like to let you know that I more than welcome any feedback you’d like to further provide, so feel free to call me directly. Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

  • By toyotasv
  • on 02/24/2014
  • 07:51:44 AM PST
  • (dealer response)
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