Sunnyvale Ford Lincoln Service Reviews
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Sunnyvale Ford Lincoln Service Reviews

  • 650 E El Camino Real
  • Sunnyvale, CA 94087 (map)
  • (650) 316-6297
  • Chat with Dealer

Service Reviews

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Service Rating Totally RUDE By kashicat on 12/23/16 03:46:44 PM PST
Recommend this dealer? No

I called to find out about a recall (something with the throttle) on my 2015 Ford Edge that I bought from Sunnyvale Ford. I also needed service which I had prepaid for on my lease and I had two potential warranty issues, one involving the fact that my brakes stop suddenly if I so much as barely tap ...
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Service Rating TPMS appointment take up to 2 week By P4c800deluxe on 08/13/16 07:11:42 PM PDT
Recommend this dealer? No

Such as ridiculous time to have a appointment just for tpms light was on, I ask the service manager "I have a tpms off and on even I was inflate to ford's spec by the door" but he was said " we were full book and even not able to squeeze you in today, make a appointment to the recipient" possible su...
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Service Rating Sunnyvale ford Lincoln did not take care customers car By Mayrian2006 on 08/13/16 06:42:12 PM PDT
Recommend this dealer? No

My husband was take my c max energi there to do a software update. Dealership wasn't take care of our car, no car wash nor vacuum on our car, worker there were search everything possible in our car and unplugged all the sub cable, front bumper was got damaged due to some kind of tool drop there and...
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Service Rating Did not take care of my car By Skywu520 on 08/11/16 06:43:55 PM PDT
Recommend this dealer? No

This dealership doesn't take good care of their car, I been take my car there for a software update 8/10/16, didn't wash my car and didn't do any vacuum, unplug all my charger cable and remove my SD card from reader, mesh up my TNC airport permit, after I got my car and got home I find out dealershi...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating First Experience Great Service By bschofield on 11/19/14 01:30:17 PM PST
Recommend this dealer? Yes

I had my first service yesterday. Zaid was there to greet me with a big smile and handshake and introduced himself. I went in to the service department and Chris was at the desk to once again welcome me with a smile and friendly greeting. She gave me all the information about the shuttle service ...
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