Larry Hopkins Honda Car Dealership Sunnyvale California | Edmunds
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Larry Hopkins Honda Sales Reviews

  • 1048 W El Camino Real
  • Sunnyvale, CA 94087 (map)
  • Chat with Dealer
Sales Rating:

Haggles and Hassles

Written by anils on 05/28/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

In 2003, I bought a Honda Odyssey from Larry Hopkins (via the Internet). It was a fantastic, pleasant experience. Time flys, and now its time to get my second Odyssey. I got several quotes via the internet, but was keen to go back to Larry Hopkins. What I got from them was not a quote, but an email stating -- "please call us, we have some questions". So I called them. The email said I should ask for Alex Rozhnev, which I did. The only question Alex had was "what is your best offer so far? tell me and I'll talk to my manager". I couldn't believe my ears. I reminded him, I came in via the internet and expected a no-hassle experience. I told him about my pleasant experience with Larry Hopkins from 2003. He heard impatiently, then repeated his question. So much for no-hassle, fixed price. I told him it would not be fair to the other dealers for me to disclose their offers to him. He repeated the question. I told him I'd go buy in at another dealership in that case. Later, that day Alex Rozhnev did send me a quote. It was MORE THAN $1500 more than my best offer. They sure have a dark sense of humor, if this was their notion of funny..

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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