Know your ProductWritten by HeavenSRX on 11/03/13 07:46:24 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Tina H. was great right from the start. She answered questions about the vehicle I was contemplating and did research on the new 2014 optional grills. After deciding on the SRX over the Mercedes-GLK I stopped by my local Cadillac dealership told them what i was looking for and asked some questions. Well they called me at least three time but not one SRX was what I requested (wrong color). So I decided to go back and see Tina because she knows her product. That same evening she located 7 SRX's all Black Raven and went through the list of equipment and price. I selected one she ordered it and in a couple of days I drove it home. I do have to say that the website really should let you know when you do build a car that the majority of the equipment is done at the factory and you may not be able to locate the you want with everything you want on it in your area. All in all so far I love my SRX. I hope my service experience is jut as great.