Stevens Creek BMW Service Reviews
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Stevens Creek BMW Service Reviews

  • 4343 Stevens Creek Blvd
  • Santa Clara, CA 95051 (map)
  • (408) 837-0814
  • Chat with Dealer

Service Reviews

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Service Rating Problem not fixed, balking on the rock.+Red leather has some marks after se By Sanchuga on 11/11/16 02:07:24 PM PST
Recommend this dealer? No

I brought my bmwm4 2015 about 4 times and First time they said they can't fix clicking noise when I do turns. Second time they said it was defect on bmw side for ceramic brakes and they said they installed some plates that should have fixed it It did not fix anything intact my right weel is scratch...
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Service Rating 2014 BMW 328i Service at Stevens Creek BMW By k436kdtwk on 11/06/16 09:17:55 AM PST
Recommend this dealer? Yes

Windshield wipers were streaking in the rain so I brought my BMW (without prior appointment) for wiper blade replacements under the 4-year warantee. Stevens Creek BMW quickly replaced the wiper blades, performed some checks, provided some other minor service and washed my car within 1 1/2 hours, al...
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Service Rating Air bag replacement (recall) By JJ_BMW_325i on 11/05/16 11:23:46 AM PDT
Recommend this dealer? Yes

After arriving at the dealership, I waited 35 minutes before speaking to a service technician. Cars were lined up all the way to the street. They mumbled something about being short-staffed that day. Once I spoke to somebody, the service went as planned and on time.
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Service Rating BMW service By tracy628 on 09/28/16 10:11:20 PM PDT
Recommend this dealer? Yes

Service Manager, Brian McKeon was great! I really appreciated that he followed up regularly and provided me with updates on the status of the car. Great customer service!
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Service Rating Go somewhere else for service By 2007BMWX3 on 09/28/16 09:29:12 PM PDT
Recommend this dealer? No

I did not want to publicly shame Stevens Creek BMW, but they emailed me a request to review my service experience. Every service experience, after the initial service, has been negative. My BMW X3 is 9 years old, but only has 38,000 miles. We purchased the car and an extended warranty at BMW Stev...
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