MINI of Stevens Creek Car Dealership Santa Clara California | Edmunds
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MINI of Stevens Creek Sales Reviews

  • 4201 Stevens Creek Blvd
  • Santa Clara, CA 95051 (map)
  • (844) 392-1017
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017
Sales Rating:

Illegal Contract Practices

Written by red82 on 01/02/12 08:40:46 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

First of all, I was looking for a used vehicle in a small price range. The original vehicle I came to see was a Honda Civic advertised as being in excellent condition. When I arrived and got into the vehicle, I was struck with the distinct odor of cat urine. Clearly, Mini of Stevens Creek has their own definition of excellent condition. An odor like that will be difficult if not impossible to get out. I passed on that purchase. I then saw a beautiful green VW New Beetle that I got in and test drove. It was in good condition by Kelly Blue Book standards, but was being retailed at more than the excellent standards of a private party sale. It needed new tires, the paint and rims were scratched and there were a few other minor flaws. An offer was made, it was accepted and there was a meeting of the minds. The negotiations were all done via text message. The agreement was $5,750 out the door, allowing $2,500 to go on a visa and a personal check for the remainder. When I arrived to complete the transaction, at the dealership, the agreement was recanted and they were not going to sell the car unless a credit line was opened with Mini financing. This was illegal - basic contract law requires them to honor the agreement and instead, I was told to leave and never come back upon refusing to sign up for their credit line. This Mini dealership swindles its customers and I will make sure to post this on every review website including the Better Business Bureau due to the unlawful nature of the transaction.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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