Service AutoNation Acura Stevens Creek Car Dealership Santa Clara California | Edmunds
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AutoNation Acura Stevens Creek Service Reviews

Service Reviews

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Service Rating Great service representative By sskimacura on 04/21/17 02:33:11 PM PDT
Recommend this dealer? Yes

My service representative,Mr.Carlos Ruthschuh took the matters rightfully and personally.
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Service Rating Great service By sskimacura on 04/19/17 10:29:45 PM PDT
Recommend this dealer? Yes

My service representative Mr.Carlos was dealing with all the matters personally and responsibly.
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Comments (1)
Service Rating Worst service experience By recep_akyuz on 12/18/16 01:07:38 AM PST
Recommend this dealer? No

Horrible service experience. I called the service department for pricing and appointment for a standard accessory installation job. When I arrived at the service department it took one hour to find my appointment and check me in. Half an hour after dropping the car they called me and said that they ...
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Dealer Response

Thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (408) 758-5502 to discuss ways to improve your ... Read more

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Service Rating Great service! By laurab5 on 10/13/16 07:18:42 AM PDT
Recommend this dealer? Yes

Stevens Creek Acura and Carlos in particular have been fantastic with my regular service check ups. I make an appointment, they are always timely, efficient and courteous.
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Service Rating Great customer service but wait time to long. By Jthjanet on 10/03/16 03:28:22 PM PDT
Recommend this dealer? Yes

This service experience was great. Carlos was very helpful. I purchased my vehicle almost 5 years ago and not all my service experiences there have been that great. And I don't like trying to be sold services that I don't really need because the wait time is way to long as it is. I had my windshield...
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Dealer Response

Thanks so much for the warm recommendation of the team here at AutoNation Acura Stevens Creek. Again, we appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

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