Service AutoNation Acura Stevens Creek Car Dealership Santa Clara California | Edmunds
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AutoNation Acura Stevens Creek Service Reviews

  • 4747 Stevens Creek Blvd
  • Santa Clara, CA 95051 (map)
  • (408) 933-6529
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017
At AutoNation Acura Stevens Creek, shop online and reserve a vehicle for up to 48 hours with AutoNation Express. Buy with peace of mind because every pre-owned vehicle we sell has a 3-day return policy.

Service Reviews

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Service Rating Worst service experience By recep_akyuz on 12/18/16 01:07:38 AM PST
Recommend this dealer? No

Horrible service experience. I called the service department for pricing and appointment for a standard accessory installation job. When I arrived at the service department it took one hour to find my appointment and check me in. Half an hour after dropping the car they called me and said that they ...
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Dealer Response

Thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (408) 758-5502 to discuss ways to improve your ... Read more

All Comments (1)
Service Rating Great service! By laurab5 on 10/13/16 07:18:42 AM PDT
Recommend this dealer? Yes

Stevens Creek Acura and Carlos in particular have been fantastic with my regular service check ups. I make an appointment, they are always timely, efficient and courteous.
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Service Rating Great customer service but wait time to long. By Jthjanet on 10/03/16 03:28:22 PM PDT
Recommend this dealer? Yes

This service experience was great. Carlos was very helpful. I purchased my vehicle almost 5 years ago and not all my service experiences there have been that great. And I don't like trying to be sold services that I don't really need because the wait time is way to long as it is. I had my windshield...
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Dealer Response

Thanks so much for the warm recommendation of the team here at AutoNation Acura Stevens Creek. Again, we appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

All Comments (2)
Service Rating A1 maintainance By Jennyd500 on 08/28/16 11:46:43 AM PDT
Recommend this dealer? Yes

I was able to get an appointment the same day which was awesome and the service was fast
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Service Rating Fast, efficient service! By Ravindra70 on 08/04/16 07:51:25 AM PDT
Recommend this dealer? Yes

Matt was my service advisor. I had gone to couple of other private mechanics. Car had few different problems. Matt helped in quickly diagnosing the problems. Repair was fast too. Whole service including drop off and pick up from my work was smooth.
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