Service AutoNation Acura Stevens Creek Car Dealership Santa Clara California | Edmunds
Print | Edit this listing

AutoNation Acura Stevens Creek Service Reviews

  • 4747 Stevens Creek Blvd
  • Santa Clara, CA 95051 (map)
  • (408) 933-6529
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017
At AutoNation Acura Stevens Creek, shop online and reserve a vehicle for up to 48 hours with AutoNation Express. Buy with peace of mind because every pre-owned vehicle we sell has a 5-day or 250 miles return policy.

Service Reviews

Sort By:
Service Rating Horrible. New Car worse off after upsold on unnecessary maintenance By kiddito on 05/09/17 10:40:31 PM PDT
Recommend this dealer? No

went in for oil change because they are part of the AutoNation family. I bought my honda at AutoNation Honda Fremont. I moved for work and this one is much closer to my work. I needed an oil change. I had prepaid that in my Car Care that I purchased from AutoNation. However, Patrick upsold me to $...
Read the full review

Dealer Response

Thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 758-5502 to dis... Read more

All Comments (1)
Service Rating Service is ok By Namrata on 05/03/17 10:17:57 AM PDT
Recommend this dealer? No

1. Not impressed with the service at all. Front desk is at best cordial.. never find them cheerful or willing to help. 2. After checking with the associate, Cesar twice if they would be able to give the car a wash it still wasn't even though they had ample time. Caesar didn't seem too bothered when...
Read the full review

Service Rating Great service representative By sskimacura on 04/21/17 02:33:11 PM PDT
Recommend this dealer? Yes

My service representative,Mr.Carlos Ruthschuh took the matters rightfully and personally.
Read the full review

Service Rating Great service By sskimacura on 04/19/17 10:29:45 PM PDT
Recommend this dealer? Yes

My service representative Mr.Carlos was dealing with all the matters personally and responsibly.
Read the full review

Comments (1)
Service Rating Worst service experience By recep_akyuz on 12/18/16 01:07:38 AM PST
Recommend this dealer? No

Horrible service experience. I called the service department for pricing and appointment for a standard accessory installation job. When I arrived at the service department it took one hour to find my appointment and check me in. Half an hour after dropping the car they called me and said that they ...
Read the full review

Dealer Response

Thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (408) 758-5502 to discuss ways to improve your ... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT