Sales Reviews - 377596549

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Dealer Sales Reviews

Sales Rating:

A+ Service from Toyota Marin and I did not even purchase a car

Written by jgb24 on 03/13/11 04:45:57 PM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

When I posted my car on Criagslist, Ritsa Kastoras ; Direct Sales Manager contacted me to purchase my car for the lot. When I went in for the appraisal I was told that my Carfax report showed an accident. Ritsa informed me of my options and kept in contact with me while I disputed the accident as well as when I returned the car to the original dealership that I purchased it from. This dealership is the most friendly and helpful even if you don't purchase or sell a car! From the greeting when you walk in the door to the goodbye handshake when you leave! I highly recommend this dealership to anyone looking to buy or sell a vehicle! I will defiantly be purchasing my next car from Toyota of Marin!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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Thank you JGB-24, for taking the time to share the experience you had with our team. It's great to see that Ritsa was able to provide you with all of the information you were looking for. We look forward to working with you in the future. Remember to join us on Facebook and Twitter for exclusive vehicle specials. Again, thank you very much for your review and welcome to the Toyota Marin/Scion Marin family!

  • By toyotamarin
  • on 03/15/2011
  • 02:14:46 PM PDT
  • (dealer response)