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Dishonest, deceptive dealer sold me car with covered up damage.

Written by jgustov on 08/22/07 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Beware: Dishonest, deceptive dealer sold me car with covered up damage. Dealer has refused to provide any compensation or repairs on the vehicle. A couple of weeks ago, I purchased a pre-owned 2004 Infiniti G35 Coupe. The car was sold as a used car under the factory warranty. However, this car had suffered damage in the front & rear bumpers before I purchased the vehicle with the both bumpers being replaced. In addition, the rear cross brace was severely damaged in an accident. Furthermore, it was not properly or completely repaired. Worse yet, the accident was intentionally covered up with new bumper covers and a paint job. When asked specifically regarding past accidents or damages, the sales people told me it was completely clean. If that isn't bad enough, like many other auto accidents, the car showed up clean on Carfax. I discovered all these damages when I brought the car to another dealership for service today for warranty repair on the front light that became loose. The front end accident had caused the vehicle's light to not fit properly anymore. I was told the repair couldn't be covered under the factory warranty because it was caused by an accident. I'm not just angry about this problem but also the fact that my value of this car is now so much lower due to past accidents! When I contacted the general managers of Infiniti of Marin, they completely blew me off and hung up on me. Is this a dealer you want to buy a car from??? Buyer Beware!

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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