Volkswagen of Stevens Creek Car Dealership San Jose California | Edmunds
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Volkswagen of Stevens Creek Sales Reviews

Sales Rating:

Very poor internet sales experience

Written by jan57 on 01/24/12 07:19:21 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

Internet sales manager quoted me a price more than $2000 above TMV. When I pointed that out he told me that I wouldn't get a lower price anywhere else. When I told him later that 4 of his competitors underbid him by $2000 he told me he emailed me that I was trying to rip him off. He also told me that his competitors had quoted me a price on a different vehicle. I have never had such a poor internet sales experience. Very predatory. Would not recommend this dealer.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 day While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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