Volkswagen of Stevens Creek Car Dealership San Jose California | Edmunds
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Volkswagen of Stevens Creek Sales Reviews

Sales Rating:

Sale person does not know what "out the door means"

Written by zahrah on 12/28/11 05:48:36 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

The sale person at this deslership was very misleading. Every time I asked for a quote on line his response "I'll do what ever to earn your business" I finally got a quote when I emailed him with the quote I got from another dealership and told him I'm ready to by. I put my question to send a quote with the price OTD in bold and he responded with a quote OTD. when arrived there he had me drive the car start some paperwork then he said he made a mistake and he need to add tax and fee. This was not an honest mistake since I emphasized to him that I wanted the quote for OTD. I would be careful, walked away from him.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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