Volkswagen of Stevens Creek Car Dealership San Jose California | Edmunds
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Volkswagen of Stevens Creek Sales Reviews

Sales Rating:

Run from dealer

Written by josealbanez on 03/01/12 02:40:47 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I wanted to trade my T1 for Autobahn GTI and advised sales about my need to have the car ready by midday the following day as they car had not had its PDI done. regretfully i get there in my lunch hour and was told by sales manager on duty that the car wouldn't be ready until 4 pm because it was on a first come first served basis and there were other 3 vehicles sold before mine!! So despite their kindness in lending me a used vehicle while i wait for the new one this has been a terrible experience as i needed to have the vehicle within the discussed timeframe and they tried to blame me for choosing a vehicle that had not been PDI instead of the one that had 50+ miles that has been used to demonstrate.

Dealership Experience

How quickly did the dealer respond to your email inquiries? No response While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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