Service Stevens Creek Subaru Car Dealership San Jose California | Edmunds
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Stevens Creek Subaru Service Reviews

  • 3155 Stevens Creek Blvd
  • San Jose, CA 95117 (map)
  • (877) 875-8474
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017

Service Reviews

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Service Rating Best Support around thanks to Jon By KarolyG on 09/13/17 08:23:49 AM PDT
Recommend this dealer? Yes

I was told to seek a second opinion about my 2016 Subaru Crosstrek after the electronics were having issues by Subaru of America. I was turned away from Capital Subaru where they "could not find an issue" and was pretty fed up with them. I went to your team and Jon made me feel comfortable and suppo...
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Service Rating service experience By e_magaletti12 on 09/12/17 03:47:56 PM PDT
Recommend this dealer? Yes

I had an appointment in the service department. I was taken care of quickly and updated frequently about services needed on my vehicle.
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Service Rating Tire repair By hanlonm88 on 09/06/17 12:41:22 PM PDT
Recommend this dealer? Yes

Jon my service advisor was quick, sharp and got my issue resolved very quickly. Very professional and would definitely recommend. Made sure the tire was the correct one and even made a few recommendations for future tire purchases and ideas for seasonal issues.
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Dealer Response

Thank you for the awesome feedback! You're right, Jon is an excellent service advisor and we appreciate all he does for us! Thank you for your recommendation. We're very happy to hear that he was there to provide you with great service. Sincerely, Brian Bak... Read more

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Service Rating mr. By hellosubi on 09/03/17 11:20:28 AM PDT
Recommend this dealer? Yes

Very good job on what was done and what was met. Great customer service and feedback from the technician. I have been waiting from a great dealership that can do great work and I have found it at Subaru.
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Dealer Response

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance... Read more

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Service Rating Friendly service team By HansGruber99 on 09/02/17 04:46:43 PM PDT
Recommend this dealer? Yes

Friendly and attentive service personnel. My car was ready when I was told it would be ready, and I was both phoned and texted to let me know to pick it up.
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Dealer Response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive, friendly and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Brian Bakhtiari 408-984-... Read more

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