Stevens Creek Subaru Car Dealership San Jose California | Edmunds
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Stevens Creek Subaru Sales Reviews

  • 3155 Stevens Creek Blvd
  • San Jose, CA 95117 (map)
  • (877) 875-8474
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017
Sales Rating: Updated! (Previously 0.0 Star Rating)

Buyer Beware... salesmen at work

Written by kenth123 on 02/11/10 12:00:00 AM PST Go back to Sales reviews
Recommend this dealer? NoUpdated! Purchased a vehicle from this dealer? No

FEB 2010. I went there and found a nice WRX with a price of $17,988 on the car. Took a test drive and liked the car. Went in and sat down to do the deal and the salemen tells me the price is $20,988. Then blows on and on about how the lot price was a mistake and how clean the car is and only 30k miles and 1 owner and all that junk. I make an offer, of 19,999. He tells me they would never sell it for that because they only had it for 30 days. Then he leaves to take it to the sales manager. We never see the guy again. After a few minutes, his sales manager comes in and says they can't sell the car for my offer price, and that they have only had the car for 30 days.... yada yada.... We are only $500 apart to closing the deal. But after 30 mins of sales puke we decide it's time to be going. Once I get home I check out the car fax, sure enough, they had the car for over 70 days. I don't care how much you try to explain the price as a mistake, it was bait & switch all the way. We bought a really nice clean wrx premium today at another dealer for $20,400 with 19k miles. Beatiful car in perfect shape. Best of all, the guy was no hassle and no BS.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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Good report, thanks. I was thinking of working with them, I will now check other dealers first.

  • By stevenjohnmcd
  • on 03/02/2011
  • 02:21:03 PM PST
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