Avoid this dealership at all costs: horrible in every respectWritten by bmatt1 on 09/30/10 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No
Steven's Creek Chrysler, Jeep, Dodge is a stunning blend of greed, dishonesty, and incompetence. Under no circumstances bring your vehicle into this dealership for any sort of non warranty service. Don't even think of buying a car from them. I had what I thought was a pinion seal or differential plate seal on my Jeep and a coolant fluid leak. They charged me $300.00 dollars for just diagnosing the problem. Then they said they would rebate one half that charge if I had them do the work. The repair costs they quoted by were 3 TIMES HIGHER THAN EVERY OTHER repair shop I asked: Goodyear Auto Centers, Sears Auto Center, and a local Tires Unlimited Garage. For example, their proposed charge to replace a supposedly leaking heater core was over $1,400.00. Water pump replacement? $860.00. Pinion seal replacement? $390.00. Absolutely ridiculous prices. The other repair shops just shook their heads in dismay when told of Stevens Creek's business methods, including charging $300.00 for diagnosing oil and coolant leaks in plain sight, STAY AWAY FROM [violative content deleted]. Read the other reviews of these people.