Honda of Stevens Creek Car Dealership San Jose California | Edmunds
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Honda of Stevens Creek Sales Reviews

  • 4590 Stevens Creek Blvd
  • San Jose, CA 95129 (map)
  • (650) 262-4530
  • Chat with Dealer
Sales Rating:

It all comes down to $$$$$

Written by lwj749 on 03/30/10 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

Do you know bad reputation used car salesmen have???? This dealership does nothing to improve that impression. Remember when a person's or company's word or a handshake was all that was needed? Not here! Made an offer to this dealership for an '07 Accord EX L over the phone during my lunch hour. It was accepted after discussions with the salesperson and the sales manager. Informed the salesperson that I would come in that evening right after work to pay for the car in full, no trade-in or financing, and to sign the papers. Told him that I would transfer funds from one of my accounts during my lunch hour in order to cover the payment. At about 3PM, the salesman called and left a voice message on my cell. Apparently the car was sold to another buyer AFTER my offer had been accepted. Probably got a better offer and sold it out from under me... guess that an agreement with this company holds less weight than $$$ unless it is written in a contract. My salesperson should have argued for what we had agreed to. The sales manager let $$$ decide and created an unhappy consumer.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not available While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not available Did the dealer honor all commitments made? Not available

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