Horrible Dealership. Not worth the time and effort.Written by lyingdealers on 09/01/09 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
I contacted them by phone about a 2010 Honda Odyssey EX-L with RES over the weekend and I spoke to the fleet sales manager. He had the exact vehicle I was looking for but he stated it will arrive on Monday (2 days). We negotiated the price at $33,200 + TTL. I stated that I wanted an e-mail confirmation to ensure that the facts were correct. I waited but by Monday morning I never received one so I e-mailed the fleet manager requesting confirmation of negotiated price and wanted total OTD price with TTL. I also looked up yelp's reputation for this dealership (they had horrible reviews!!!, now I was concerned). I called him later that day after I got no response to my e-mail and he stated, "yeah, no problem, $33,200 for the car + TTL". I again asked for e-mail confirmation as I didn't want to drive 1 hour to get harrassed (especially given yelp's reviews). Luckily I found out a friend's friend also works at the dealership and I asked him to confirm the price and to send confirmation e-mail. He called back and stated he could not sell me that car and could not reply to my email to confirm what has already been agreed by phone. I was told it was the only Odyssey on the lot (I was told they had a couple of others the day before) and could only sell it for $35,700 (basically MSRP). I guess I knew it was coming given the fact that he didn't want to confirm our agreed upon conversation through e-mail. This is a very shady dealership and will say and do anything to bring you in and scam you.