Service Reviews - 156557

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Dealer Service Reviews

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Don't Deal with Marvin k Brown

Written by scotwoz on 12/10/09 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

I would steer clear of this dealership. Very phony atmosphere from their sales staff to the service techs to the management. I've had issues with them refusing to do warranty work. The last time I took my vehical in for a AC fix, I had to make 5 trips back and forth until they got the repair right. They have never been able to provide an accurate assessment of how long they will keep my vehicals in service, and have little to no concern for my time and expenses. I have found their management takes a very condescending attitude in regards to complaints or suggestions. I would never spend a nickel in this place.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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