2014 ES 300H BrennanWritten by jbniners on 01/06/17 10:32:23 AM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Outstanding experience all around. I was referred to Charlie Ubel at Lexus of Sacramento by another one of his recent customers who is a friend of mine. He said Charlie was low pressure and fair and he was just as advertised. He and I spent about 30 min walking the lot and looking at used Lexus sedans and the first one that I saw was the one I eventually purchased. I came back 2 days later and bought it. The process of purchasing it was very smooth and well choreographed. The finance person was very efficient and friendly. I loved the new technology used to sign docs. The tech help guy was very friendly and patient with me, showing me every feature that I needed to know. I'm pleased to know that the service is included and that you have loaner vehicles so I don't have to deal with a shuttle wait. This vehicle is replacing a VW Passat "clean diesel" and I feel very pleased with Lexus as the replacement. Seems that you have energy efficient and stylish cars figured out. Lexus of Sacramento has been the best car buying experience in our lives.