Reliable Buick GMC Car Dealership Roseville California | Edmunds
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Reliable Buick GMC Sales Reviews

  • 400 Automall Dr
  • Roseville, CA 95661 (map)
  • (888) 588-2998
  • Chat with Dealer
Sales Rating:

please dont ever buy or go for service here

Written by nalluri6847 on 07/27/11 12:02:45 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Actually i saw the car on internet and contacted the sales guy, he responded very quickly. when i went there after a long journey, cars looks good and even i went for auto inspection, then i came to know that car has some repairs to go. when i asked the sales manager he said it will be factory covered warranty(after buying car when i went to repair i came to know it's not covered under warranty), and it's my mistake to believe that. I thought thats fine. Here you go main thing, I got pre-approved loan from couple of banks which were applied by dealer itself. so i went there picked the car after signing the pre-approved loan documents. Here is the funny thing they called me after one week and said your loan is not approved and asked to return car back(distance between dealer and my home is 200Miles). I dont know what the [violative content deleted] these guys did, i got something around 15 mails from different banks saying that your loan application is denied. The sales rep from the dealer said to me that they are sending loan application for 4 banks, they never said that they are apply for 18 banks. finally I lost my credit score badly, due to this [violative content deleted], and i got the car paid off with help of my friend.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? No Did the dealer honor all commitments made? No

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I've done business with Reliable for years,...both sales and service. They have always been very upfront and honest. Reliable is a family owned dealership. I'm sure you didnt do anything to create such a problem? Your story dosnt make any sense,...sounds like you want to blame everybody else. Dealerships structure and submit contracts based on the info you give,..and your credit rating. Take some personal responsibility...

  • By hey_mac418
  • on 01/23/2012
  • 12:58:09 AM PST
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