Hyundai of Roseville Car Dealership Roseville California | Edmunds
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Hyundai of Roseville Sales Reviews

Sales Rating:

Worst and most money hungry salemen/dealership ever

Written by bng30 on 07/02/13 02:57:12 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I had every intention of purchasing a new 2013 Hyundai, the salesmen were great until they figured out that I was financially responsible and very serious about the purchase. That was when everything went to hell. When I arrived at Hyundai of Roseville, I found out that the car I wanted was no longer available on their lot, but at another Hyundai dealership, so I was going to make my way over there and actually physically look at and test drive the car. Upon mention of this, the salesman and his finance officer strategically convinced me that they were the main branch and that they owned all the other dealerships in the greater Sacramento area anyways, they will provide me with whatever I needed. They were hustling and bustling, running around like they were trying really hard to give me the best service possible. After about a few hours or so, I actually thought they were really trying to help. I put my trust into them and as soon as I signed the contract, I felt like i had just been robbed, tricked, manipulated. Wow, great feeling after a car purchase right. First of all they did not even have the car on the lot, secondly, they were so hell bent on getting me to sign the contract they didn't even verify if I had money at all...its no wonder so many auto dealerships or finance companies get screwed because people cant make payments or they were sold a car they cant afford. For what, just so the sales guy can make a little more money...anyways, I had just bought a car I've never even seen. It gets worse from here...they just stuck me with the contract and payment invoice for the full price of a 2013 Hyundai, and if I did not pay, I will be deemed a fraud and still be billed for whatever costs it may have accrued for the purchase of a car I have never even seen. I did not know they could do this...I was more shocked than anything. They sent me out the door and told me to come back tomorrow to pick up my new car, a car that they didn't even have on the lot, the sales guy didn't even know the color I wanted the car in, all he knew was that I was financially responsible and that all he had to do was trick me into signing the contract and I will hold up my end of the deal...My fault for putting so much trust in Roseville Hyundai Dealership, my Fault for allowing these guys to tarnish a great auto company's reputation. My fault for not having a PHD in new car buying or an entourage of experienced new car buyers by my side. Where is the trust in this industry. Hyundai of Roseville is by far the worst and most money hungry dealership ever. I can not believe I let these men tarnish and foul up such a reputable auto company. I did not think this type of mistrust is still lingering during these times...

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? No

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