Excellent salesman makes for easy purchaseWritten by mykecusa on 08/04/08 12:00:00 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I had decided to purchase a 2009 Ford Escape Hybrid (FEH). This proved difficult since the 2009 FEH was not yet rolling off the assembly lines. I struck out with 5 pervious Ford salesmen and was about ready to go from the Roseville, CA Future Ford dealership to the Toyota dealership when Joe Chacon came out from the back office and told me that there were no 2009's on the lot and he knew nothing of the 2009 Escape Hybrid, but he would help me research placing and order. He took me to his office and we went online and searched a couple of sites. The last one was edmunds.com and I picked the trim, color and option I wanted. We printed it out. He took it into the 'Inner sanctum' for a few minutes. When he returned he said we had a deal. It could not have been simpler. I had researched this dealership, which turned up with the Ford 'Presidents Award' over the last 8 years. So when Mr. Chacon told me he was submitting the order the next bustness day and I ought get the SUV hybrid in maybe 6-8 weeks I was not surprised. I just learned my Escape Hybrid is 'Sequenced' on the Ford computer at the Kentuck Assembly Plant. I figure the 2009 Escape will be on the Future Ford of Roseville lot in 3-4 weeks. This was a great experience dealing with Future Ford of Roseville, and Mr. Joe Chacon.