Exceptional first car buying experience!Written by subyfamily on 01/15/14 09:46:38 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
First and foremost, if you're looking to purchase a car, I highly recommend this dealership. Thanks to AutoNation Subaru Roseville, my very first car buying experience was actually enjoyable - not what I expected, at all! The level of customer service I received was beyond exceptional, and I left the dealership confident that I paid the best and lowest price possible for my new car (Subaru XV Crosstrek). Prior to visiting the dealership, I had done extensive research on the car I wanted and knew the exact price I was willing to pay for it, as well as what I expected to receive for my trade-in (Mazda Tribute). Upon being misled by another nearby dealership, I decided to call AutoNation Subaru Roseville. The salesperson I spoke with on the phone (and ended up working with at the dealership) made the process virtually effortless. I provided the salesperson with proof of a quote I received from the other dealership I had been working with and, not only did they meet the sale price, they beat it by over $1,000 AND offered me exactly what I requested for my trade-in. The negotiation process was very quick and easy - I was signing papers within minutes of sitting down, literally! From the minute I stepped on the lot at AutoNation Subaru Roseville, I felt welcome and respected. I didn't feel rushed or confused at all. I am so pleased with my new car and would not hesitate to return, myself, or to send my friends and family to AutoNation Subaru Roseville in the future.