great serviceWritten by negolien on 03/01/13 05:14:47 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Hey all, I just thought I would share a review I did for AutoWest Honda where we purchased a new car. I hope if any of you are thinking of buying a new car anytime soon you will find this review helpful. 1. Honda sales, finance and service people are hands down the best in the business imo. Compared only to the Saturn brand before GM stupidly ditched it. Our experience buying a Honda at AutoWest Honda was a shining example of the companies business practices and principles as a whole. They have imparted these ideas to the Honda Brand here in the U.S.it seems... The staff are willing to go that extra mile to make sure their customers are 100% taken care of and happy. 3. Once again AutoWest Honda puts it's competitors to shame by stepping up big time in the service area. A 12 out of 10 without question!! Well done... 4. We purchased a car from AUtoWest Honda after I spent 20+ hours over 5 days doing online research which included using the the Kelly Blue Book website which was incredibly helpful along with the differant car makers web sites and sales managers. Which included 3-4 emails a day working with the internet sales managers at several differant car lots.. The inernet sales manager at AutoWest Honda went out of his way to provide great service. He provided the level of service americans have come to expect from the Honda brand. Putting the customer 1st is one of the things this brand has shown year after year is a top priority to them. Working hand in hand with todays tech-savvy younger generation while also providing solid Customer Service to average people marks Honda's understanding of what customer service is supposed to be like. The poor sales guy. Who went out of his way to help us. Sometimes replying to emails sent to him after 11 pm since I work the Night shift and was researching stuff on my laptop while on break lol. All in all Honda has once again shown why they are hands down the best value in midsize vehicles imo. Well done!!!